Resource Manager would like to Assign Resource to non-project time

[BoggyBoy]

My scenario is where a resource manager would like to make a resource 50%
available to do project work. The remaining 50 percent would be spent on
non-project time called "operational support". this would be a
administrative category similar to vacation and sick time.

What would be the recommended way to accomplish this??? Thanks in advance.

 

[avivacarmen]

My scenario is where a resource manager would like to make a resource 50%
available to do project work.  The remaining 50 percent would be spent on
non-project time called "operational support".  this would be a
administrative category similar to vacation and sick time.  

What would be the recommended way to accomplish this???  Thanks in advance.

How about setting the Units column in Enterprise Resource Pool to 50%,
and in program-wide administrative plan to 50% -

 

[BoggyBoy]

gotcha.. thanks.

How about setting the Units column in Enterprise Resource Pool to 50%,
and in program-wide administrative plan to 50% -

 

[Christina]

We were interested in capturing "non-project" work as well for resources that
tend to be constraints. But we decided not to change their availability at
the enterprise level since we couldn't provide any detail into what makes up
the percentage of "operational time". The concern was that the percentage of
availability would be understated.

What we just started was creating a separate project for a resource that
needed to track operational time. They broke down the type of work they do
into categories (and sub-tasks, if known), as well as weekly estimates of
effort needed. These tasks are published to the resources' timesheet and are
updated like any other task.

So far, it's been working pretty well (although we are only in a Beta phase
with our pilot group). One of the benefits is that all scheduled work,
whether for projects or operational support, is captured in overall resource
allocation. If the resource is overallocated, the Resource Manager can
easily identify the source of the overallocation. Based on department/
organizational priorities, project work or operational work can be adjusted
as needed.

This may be more than what you are looking for... but if you're interested
in further information, let me know.

Thanks!
Christina