M
MissVee
Hi,
One of my users has been having this problem since yesterday. When he's in
Outlook and tries to attach a file from a shared network drive to a new
message he's creating, the drop down box doesn't show any of the shared
drives. No other user has this problem. When he uses any other MS or non-MS
programs to do a File | Open, all the drives are listed. In My Computer all
the drives are listed. He is able to drag and drop files from the shared
drives into the email message. He is also able to see all his drives when he
clicks on the My Computer button on the left side of the Insert File window.
It's only when he clicks on the drop down box within the Insert File window
that his drives don't show at all.
I have tried uninstalling/reinstalling Outlook but this didn't work. Any
thoughts?
Thanks!
One of my users has been having this problem since yesterday. When he's in
Outlook and tries to attach a file from a shared network drive to a new
message he's creating, the drop down box doesn't show any of the shared
drives. No other user has this problem. When he uses any other MS or non-MS
programs to do a File | Open, all the drives are listed. In My Computer all
the drives are listed. He is able to drag and drop files from the shared
drives into the email message. He is also able to see all his drives when he
clicks on the My Computer button on the left side of the Insert File window.
It's only when he clicks on the drop down box within the Insert File window
that his drives don't show at all.
I have tried uninstalling/reinstalling Outlook but this didn't work. Any
thoughts?
Thanks!