Hi Rachelle,
Can you be morse specific on which app you're using
and what you're expecting to 'see'.
For example in Word 2002 (Office XP) if you have turned
on only Tools=>Options=>View [x] Smart Tags you wouldn't
see one if it wasn't in the document.
Check in Tools=>Autocorrect=>/Smart Tags\ to see if you
have turned on the Smart Tag labeling.
If you have turned on the Smart Tags for a person name
and then start a new blank document and type
Tom Smith <enter>
then hold your mouse cursor over that name you should
see the circled i Smart Tag Options popup.
=======
i've turned on smart tags in office xp but i cannot see it in my document.
can anyone please help me? thanks. >>
--
Let us know if this helped you,
Bob Buckland ?

MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx