Sound Set in Entourage 2008 Gone?

A

AlphaBovine

@ PGB

Thank you for making your posting. It amazes me how much redundancy there is on this thread.
 
P

pam

Hey folks,

Borrowing PGB's idea, I created a Script that works. I made a playlist in iTunes with the "newmail" sound. Then I wrote this script:

tell application "iTunes"
play playlist "newmail"
end tell

Then I used that script as the "New Mail" rule in Entourage. Voila! That's all you need. I know there's a way to play individual songs in playlists, so all the Entourage sounds can be played for each but I haven't played with that yet.

Good luck.
 
M

mastergold

mortfe: as far as creating the proper sound format you have to have some sound editing application that does that. See post above, again they have to match the Microsoft format and that is 16bit/44K and the file names have to be the same. I recommend backing up that folder of sounds before replacing them with your own.

As far as playing the sounds, yes, as it has been confirmed by many users it seems to work at the start and then playing the sounds disappears. Doesn't work consistently. Definitely a bug. Yes, users are bitching here because it is hard to stomach that a co. as huge as Microsoft with billions in the bank, thousands of workers, top engineers and developers can't get a simple thing like this to work. It's inconceivable and frankly there is no excuse for it. This is "release" software not a beta.

(BTW: just like this silly site refuses to remember my login info and I have to sign in every time, even though there is a checkbox to "remember me" - this is basic stuff that doesn't work. How do you expect people NOT to be pissed off?!?!)
 
D

Diane Ross

(BTW: just like this silly site refuses to remember my login info and I have
to sign in every time, even though there is a checkbox to "remember me" - this
is basic stuff that doesn't work. How do you expect people NOT to be pissed
off?!?!)
Click to expand...

Send Feedback to Microsoft under Help in the Menu bar.
 
W

William Smith

so can it be confirmed...is there a bug with the default sound system or
not?

Mine for one does not work.
Click to expand...

Microsoft has acknowledged the problem. That's not to say it's
necessarily in their court to fix. Maybe this is an issue with how Mac
OS X handles certain files. That I don't know.

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
P

Pete Tonsich

When will the fix for the sound set in Entourage 2008 be ready. I miss the sounds on receiving and sending mail.
 
M

Michel Bintener

Nobody outside of Microsoft knows this, and they may not even know it
themselves at this stage.


When will the fix for the sound set in Entourage 2008 be ready. I miss the
sounds on receiving and sending mail.
Click to expand...

--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)

*** Please always reply to the newsgroup. ***
 
A

AlphaBovine

Ok, time for an update to this little posting.

Alex, one of the staff at MBU has stated that they are aware of the issue and that they are working on a fix for the first update of Office 2008.

The specifics of this problem are not conclusively known as this problem is apparent on both Intel and Power PC platforms and 10.4.11 and 10.5.1. There is a scripting workaround posted a few jumps up and it is a good fix if you don't mind taking the time to do a few custom Automater scripts.

Otherwise, just wait patiently as a fix is coming. As for Microsoft not knowing about this, they read this forum every day (it is on their servers). :)
 
K

Kimba

I'm glad to find that others are having the problem. Turing up every sound file (input, output, alert, system) to the max still didn't give me any sounds. Now I've found out how much I depended on those audio cues. Bug fix in first update, please!
 
E

ENERI

Same problem here..... It's incredible that they haven't fixed yet!
The new entourage is giving me many problems, even with sending email using my yahoo account! Some of then never reach the recipient. Any idea of how to solve it?
thanks!
 
J

Jodie

Microsoft, when you read this please know that we proponents of Entourage (when we could easily switch to Mac's program Mail) really need the sounds. I run a busy company and am often in meetings in my office. I RELY on hearing a sound that a non-junk email has arrived.

I am experiencing this same sound problem in Word 2008. In Word 2004 I had my preference set to make a sound when saving a document. This sound no longer works. The problems must be related. Anyone else having this issue in Word or Excel?
 
D

Diane Ross

I run a busy company and am often in meetings in my office. I RELY on hearing
a sound that a non-junk email has arrived.
Click to expand...

Before the sound problem, I've used custom sounds with rules in Entourage. I
use these specific sounds for special mails. Examples:

If mail is from:

a buddy... I hear the spoken text "buddy"
a friend... I hear spoken text "friends"
Work category... I hear the "ships bell sound"
Support work....the quack sound
Family...the "You've got mail"
Alerts....the alert sound...easy to hear this one in another room

The combination of spoken word and sounds makes it easy to identify the
notification. Too many just sounds will start getting confusion, at least it
is for me.

Starting to get the picture of how useful this could be?

See this page for using custom sounds with Entourage. You can even create
your own sounds or use computer voices to announce your mail. For example,
you could have the AppleScript say ³Mail from Dad².

Rule to Play Sound

<http://www.entourage.mvps.org/rules/sounds.html>

I made a lot of these sounds available for downloading including the
AppleScripts to run them. Screenshots show how to create the rule.
 
W

Willy

I've just read a month's worth of comments regarding Entourage 2008 sounds and lack thereof. I've installed Office 2008 yesterday and immediately noticed this problem (DUH!). I have an intel iMac and Leopard 10.5.1. After paying $150 for the student edition, I'm very disappointed that Microsoft would release this product with a know bug. In my case, the preferences panel only list "default sounds" where Entourage 2004 listed three choices. After a month's postings, I've yet to read a posting from Entourage or Microsoft that would acknowledge this problem and offer some hope for a fix. In my case, that would go a long way in giving me hope that someone gives a damn. All the suggestions for workarounds are admirable but do little to solve this basic problem.

I also noticed my email fonts have increased by one size, without any prodding from me.

Like other posters, I didn't trash my Office 2004 when asked. I shudder to think what I might have lost had I done that.
 
S

Stargate

This seemed to work for me.

1) Pressed Command+K to receive all e-mail.

2) While e-mail was being checked, I immediately opened up the Preferences window in Entourage 2008.

3) While the screen was flashing as a notification of "no e-mail", I unchecked and checked the six sounds in the notification sound set.

4) After closing the Preferences window, I checked my e-mail again (Command+K) -- and the sounds went back.

I haven't quit yet so I don't know if I'd have to do this every time I start the program. I just put my MacBook to sleep when I need to move about with it, so I don't restart or shutdown that often.

I hope someone else can replicate this.
 
M

mortfe

Stargate: Didn't work for me. Can also confirm this is definately a Microsoft problem. After updating to the new Leopard, 10.5.2, I still have no sounds.
 
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