Subscriptions from Microsoft do not display properly

[Rachel Rifkind]

When I get a newsletter that I have subscribed to from Microsoft all I get is
the top banner masthead. I have tried to resubscribe without success. I asked
my administrator at the office and he said there is no lock on it from his
end.

What is wrong -- this is true for the last 3 or 4 months -- I get it OK on
my home computer.

 

[Brian Tillman [MVP - Outlook]]

When I get a newsletter that I have subscribed to from Microsoft all I get
is
the top banner masthead. I have tried to resubscribe without success. I
asked
my administrator at the office and he said there is no lock on it from his
end.

The first thing to check is if you're scanning incoming messages with an
antivirus program. If so, disable that integration. SOme AV programs require
that you uninstall the program completely and reinstall without the mail
integration in order to fully disable it.