There are no Office Assistant character files present" error message when you st

[Gino Giumarro]

There are no Office Assistant character files present"
error message when you start an Office 2003 program.

I get this error because I am running Office XP and
Outlook 2003. I assumed that since I am running the most
current software versions that I would not get annoying
errors such as these. Microsoft has not posted a fix.
Any word from the group?

 

[Eric Lawrence [MSFT]]

Unfortunately, running Office 2003 applications side-by-side with Office XP
applications causes this problem. There's presently no solid fix, but we're
working on it.

Sorry.

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Eric Lawrence [MSFT]]

Unfortunately, running Office 2003 applications side-by-side with Office XP
applications causes this problem. There's presently no solid fix, but we're
working on it.

Sorry.

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Eric Lawrence [MSFT]]

Unfortunately, running Office 2003 applications side-by-side with Office XP
applications causes this problem. There's presently no solid fix, but we're
working on it.

Sorry.

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Eric Lawrence [MSFT]]

Unfortunately, running Office 2003 applications side-by-side with Office XP
applications causes this problem. There's presently no solid fix, but we're
working on it.

Sorry.

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Raghu Prakash]

Hi Gino,

This is documented in Microsoft KB article 837825.
http://support.microsoft.com/default.aspx?scid=kb;en-us;837825
SYMPTOMS
When you start a Microsoft Office XP program for the second (or subsequent)
time, you may receive the following error message:
There are no Office Assistant character files present on the system. Please
run Setup in maintenance mode and install at least one character.

CAUSE
This problem may occur when all the following conditions are true:
You have both Microsoft Office XP programs and Microsoft Office 2003
programs installed on the same computer.
You start an Office 2003 program first.
The Office Assistant is active in the Office 2003 program.
You start, and then quit an Office XP program.
You start an Office XP program a second (or subsequent) time.

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed in the "Applies to" section of this article.

REFERENCES
For additional information, click the following article number to view the
article in the Microsoft Knowledge Base:
839132 "There are no Office Assistant character files present" error
message when you start an Office 2003 program

828956 Running multiple versions of Microsoft Office with Office 2003

Please let me know has this helped you...

Thank You...

Raghu...

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Raghu Prakash]

Hi Gino,

This is documented in Microsoft KB article 837825.
http://support.microsoft.com/default.aspx?scid=kb;en-us;837825
SYMPTOMS
When you start a Microsoft Office XP program for the second (or subsequent)
time, you may receive the following error message:
There are no Office Assistant character files present on the system. Please
run Setup in maintenance mode and install at least one character.

CAUSE
This problem may occur when all the following conditions are true:
You have both Microsoft Office XP programs and Microsoft Office 2003
programs installed on the same computer.
You start an Office 2003 program first.
The Office Assistant is active in the Office 2003 program.
You start, and then quit an Office XP program.
You start an Office XP program a second (or subsequent) time.

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed in the "Applies to" section of this article.

REFERENCES
For additional information, click the following article number to view the
article in the Microsoft Knowledge Base:
839132 "There are no Office Assistant character files present" error
message when you start an Office 2003 program

828956 Running multiple versions of Microsoft Office with Office 2003

Please let me know has this helped you...

Thank You...

Raghu...

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Raghu Prakash]

Hi Gino,

This is documented in Microsoft KB article 837825.
http://support.microsoft.com/default.aspx?scid=kb;en-us;837825
SYMPTOMS
When you start a Microsoft Office XP program for the second (or subsequent)
time, you may receive the following error message:
There are no Office Assistant character files present on the system. Please
run Setup in maintenance mode and install at least one character.

CAUSE
This problem may occur when all the following conditions are true:
You have both Microsoft Office XP programs and Microsoft Office 2003
programs installed on the same computer.
You start an Office 2003 program first.
The Office Assistant is active in the Office 2003 program.
You start, and then quit an Office XP program.
You start an Office XP program a second (or subsequent) time.

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed in the "Applies to" section of this article.

REFERENCES
For additional information, click the following article number to view the
article in the Microsoft Knowledge Base:
839132 "There are no Office Assistant character files present" error
message when you start an Office 2003 program

828956 Running multiple versions of Microsoft Office with Office 2003

Please let me know has this helped you...

Thank You...

Raghu...

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Raghu Prakash]

Hi Gino,

This is documented in Microsoft KB article 837825.
http://support.microsoft.com/default.aspx?scid=kb;en-us;837825
SYMPTOMS
When you start a Microsoft Office XP program for the second (or subsequent)
time, you may receive the following error message:
There are no Office Assistant character files present on the system. Please
run Setup in maintenance mode and install at least one character.

CAUSE
This problem may occur when all the following conditions are true:
You have both Microsoft Office XP programs and Microsoft Office 2003
programs installed on the same computer.
You start an Office 2003 program first.
The Office Assistant is active in the Office 2003 program.
You start, and then quit an Office XP program.
You start an Office XP program a second (or subsequent) time.

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed in the "Applies to" section of this article.

REFERENCES
For additional information, click the following article number to view the
article in the Microsoft Knowledge Base:
839132 "There are no Office Assistant character files present" error
message when you start an Office 2003 program

828956 Running multiple versions of Microsoft Office with Office 2003

Please let me know has this helped you...

Thank You...

Raghu...

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[K.K.Avery]

This was happening to me and I think this may have been a GPO setting that needed to be changed. Our GPO refreshed every 90 minutes or upon logging off/back on. I would get this error when I hid the office assistant but if I waited until the GPO refreshed or logged off and back on, clicked on F1, the office assistant would return and no error message. We're running Office XP alongside Outlook 2003. We also used various components from different version of Office during installation. Check your GPO settings.

 

[K.K.Avery]

This was happening to me and I think this may have been a GPO setting that needed to be changed. Our GPO refreshed every 90 minutes or upon logging off/back on. I would get this error when I hid the office assistant but if I waited until the GPO refreshed or logged off and back on, clicked on F1, the office assistant would return and no error message. We're running Office XP alongside Outlook 2003. We also used various components from different version of Office during installation. Check your GPO settings.

 

[K.K.Avery]

This was happening to me and I think this may have been a GPO setting that needed to be changed. Our GPO refreshed every 90 minutes or upon logging off/back on. I would get this error when I hid the office assistant but if I waited until the GPO refreshed or logged off and back on, clicked on F1, the office assistant would return and no error message. We're running Office XP alongside Outlook 2003. We also used various components from different version of Office during installation. Check your GPO settings.

 

[K.K.Avery]

This was happening to me and I think this may have been a GPO setting that needed to be changed. Our GPO refreshed every 90 minutes or upon logging off/back on. I would get this error when I hid the office assistant but if I waited until the GPO refreshed or logged off and back on, clicked on F1, the office assistant would return and no error message. We're running Office XP alongside Outlook 2003. We also used various components from different version of Office during installation. Check your GPO settings.

 

[K.K.Avery]

This was happening to me and I think this may have been a GPO setting that needed to be changed. Our GPO refreshed every 90 minutes or upon logging off/back on. I would get this error when I hid the office assistant but if I waited until the GPO refreshed or logged off and back on, clicked on F1, the office assistant would return and no error message. We're running Office XP alongside Outlook 2003. We also used various components from different version of Office during installation. Check your GPO settings.