Trying to move email from inbox to personal folder

[Stevevh1]

In Outlook 2007, I am trying to move e-mails from my inbox to a personal
folder. I get the error message, “Can’t move the items. The items could
not be moved. It was either already moved or deleted, or access was
denied.” I have done this successfully before. Any suggestions?

 

[Brian Tillman [MVP - Outlook]]

In Outlook 2007, I am trying to move e-mails from my inbox to a personal
folder. I get the error message, Cant move the items. The items could
not be moved. It was either already moved or deleted, or access was
denied. I have done this successfully before. Any suggestions?

Are you using an Exchange account or some other type of account? I'd first
try clearing the forms cache (see
http://www.howto-outlook.com/downloads/clearformscache.htm) and deleting
extend.dat in the (usually hidden) folder %UserProfile%\Local
Settings\Application Data\Microsoft\Outlook (on XP) or
%LocalAppData%\Microsoft\Outlook (on Vista).