unable to open or run microsoft powerpoint 2003

[tere]

I am getting the following error messages when i try to
open a blank microsoft powerpoint or any powerpoint
presentation:

"Powerpoint failed to launch in safe mode, would you like
to do a detect and repair?"

...saying yes to detect and repair did not fix the
problem..so when i click on 'no', i get another error
message:

"Microsoft office Powerpoint encountered a problem and
needs to close"

----
I have tried a detect and repair on the program, and i
tried to uninstall and reinstall the entire office 2003,
but it still did not fix the problem.

help!
tere

 

[tere]

How can i obtain the latest patches for powerpoint? I've
installed all critical windows updates already. is that
different?

 

[John Langhans [MSFT]]

[CRITICAL UPDATE - Anyone using Office 2003 should install the critical
update as soon as possible. From PowerPoint, choose "Help -> Check for
Updates".]

Hello,

It's possible that you are encountering a problem with 3rd party adware
software that conflicts with PowerPoint. We are aware of at least one such
product that causes this with a variety of products (including PowerPoint).

For more information and instructions on how to remove this adware product,
check the security response page at:

http://securityresponse.symantec.com/avcenter/venc/data/adware.keenval.html

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of any included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

 

[Andre Da Costa]

Have you installed any of the latest patches for PowerPoint 2003?

Andre Da Costa
Jamaica W.I.