upgraded Office pro from 2000 to xp= outlook didnt upgrade asks f.

[Wayne]

I upgraded my wifes office from 2000 to xp Outlook failed to upgrade and was
asking for pstprx.dll. Pstprx32.dll is present but no copy of the
requested pstprx.dll is present. Is there some way around this. Office 2000
upgraded from Office 95 originally.

appreciate any help
Wayne

 

[Milly Staples [MVP - Outlook]]

Create a new mail profile here: Control Panel->Mail Icon->Show
Profiles->New. Do not copy the old profile as it is corrupt.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Wayne asked:

| I upgraded my wifes office from 2000 to xp Outlook failed to upgrade
| and was asking for pstprx.dll. Pstprx32.dll is present but no copy
| of the requested pstprx.dll is present. Is there some way around
| this. Office 2000 upgraded from Office 95 originally.
|
| appreciate any help
| Wayne