Urgent Help: Restore default after Safe Mode

[Mae Lim]

Hi All,

I hit error while trying to open a project(MPP) file, I dont remember what
is the exact message but something like Microsoft Project now under 'Safe
Mode'. Do you want to continue?

I pressed "No" and application loded with minimal options, then I restart my
pc. I have try to open Microsoft Project after restarting but it still loaded
with minimal options. How can I restore the default options?

I've tried re-install and detact/repair Microsoft Project, but when I load
the application it will still in minimal options. I can't work with those
options.

Please help, thanks in advance.

 

[Maurice Birchler]

Try renaming the GLOBAL.MPT, It might be corrupted and after rename it shoudl
create a new one as you start Project

 

[Mae Lim]

I've tried renaming the GLOBAL.MPT in this folder "C:\Program Files\Microsoft
Office\OFFICE11\1033" but when I try start Project it still remain the same
like safe mode.

Please help....

 

[Jan De Messemaeker]

Hi,

Is the software activated with Microsoft?

 

[Mae Lim]

Hi,

Yes, it has been activated. I've been using it for quite a while until it
hit the safe mode error.

 

[Rob Schneider]

Symptoms are clearly that it doesn't think it's activated, even though
you say it is. Best maybe to phone Microsoft.

 

[Mae Lim]

I'm 100% sure I've activate this product

Symptoms are clearly that it doesn't think it's activated, even though
you say it is. Best maybe to phone Microsoft.

 

[Rob Schneider]

Mae,

You are surely sure, but the symptoms are that your computer is not so
sure. Maybe the activation file is corrupted or something. Still, I
think you'll have better luck talking to Microsoft. You are their customer.