View changes to larger (or smaller) size

S

sns

Sometimes, upon receipt of another's email, the view size
of my mail becomes larger or smaller than my usual 100%.
I can shut down my computer, bring it back and it'll be
fine, but how can I correct this without shutting down? I
believe it has to do with the type if format used (rich
text, plain, or html) but I don't know how to get this to
default back when it happens. Thanks for the help.
 

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