Why can't I download this template?

[bargaingrrrl]

I'm trying to download a resume template. It says "This template cannot be
downloaded at this time because of a problem on a Microsoft Office Online
server. Try again later." It's been saying this for over three days! Please
help.

 

[JoAnn Paules [MSFT MVP]]

Specifically which template is it?

 

[bargaingrrrl]

"College graduate resume"

Specifically which template is it?

--

JoAnn Paules
MVP Microsoft [Publisher]

I'm trying to download a resume template. It says "This template cannot
be
downloaded at this time because of a problem on a Microsoft Office Online
server. Try again later." It's been saying this for over three days!
Please
help.

 

[Mary Sauer]

It probably has to do with your security settings. Delete the Office cookie, this
will allow you to download the ActiveX control again.

The Internet zone security levels on your computer must be set to Medium, or if your
Internet zone security levels are set to High, the Microsoft Office Online Web site
must be listed on your computer as a trusted site.
Adding a Web site as a trusted site can have security implications.
To add the Microsoft Office Online Web site to your list of trusted sites:
On the Tools menu in Internet Explorer, click Internet Options, and then click the
Security tab.
Click the Trusted Sites icon, and then click Sites.
Clear the Require server verification (https for all sites in this zone check box.
In the Add this Web site to the zone box, type http://office.microsoft.com, and then
click Add.
Click OK twice.

 

[bargaingrrrl]

Thanks, JoAnn for the template and Mary for how to fix the problem! --Erika

 

[JoAnn Paules [MSFT MVP]]

No problem - now go get a job! ;-)