Why do I have duplicate entries in the "Select Names" box?

[CowDoc]

Only single contacts are listed in my Contacts file, but duplicate names show
up in the "select names" box after clicking on send "to". How do I delete
duplicate entries and still keep one of each contact?

 

[Vince Averello [MVP-Outlook]]

Do some people have multiple email addresses? If so, they'll show up once
for each email address

 

[Oliver Vukovics]

Hi CowDoc

in addition to Vince, maybe the "duplicate entries" is one entrie for the
email address and one entrie for the fax number of the contact?

 

[CowDoc]

Vince,
Thanks for the response. Some contacts have more than one e-mail address,
but that's not the problem. When I click on properties for a given contact
with only one e-mail address, the same info shows for all the same contacts'
listing. When I switch to the Contacts list, only one entry for each contact
is displayed.

 

[Vince Averello [MVP-Outlook]]

Just to verify, you're referring to seeing the contacts listed in the
Address Book more than once, right?

 

[CowDoc]

Correct, Vince, that is if the select names box is what you are calling the
address book. It's not titled as such. When I click Forward, the selct names
box appears and you have a choice on the right to pick Outlook Address Book
(no entries) or Contacts. I pick Contacts and that's when I see duplicates
(no faxes in contact).

 

[Vince Averello [MVP-Outlook]]

I just double checked my address book and I see some contacts twice or three
times but each time there's a different email address in the columns on the
right

 

[CowDoc]

Thanks, Vince. I checked my address book at home (Outlook 2003) and the
problem does not exist. At work (Outlook 2000) is where it is a problem and I
think it started when I downloaded Plaxo, which I have deleted. I think the
only thing to do is rebuild a new list and delete the old one.