Windows Word Graphic Appears as a Black Box in OS X Word

[Keith Bechard]

I have to exchange documents with Word users on Windows XP. I am having a
problem where a graphic (company logo) appears as a black box on the Mac
using OS X Word. It appears fine on my Windows XP machine. It seems that my
Word preferences are set correctly. When I import the graphic directly on my
Mac, it is visible.

Any clues?

Thanks,
Keith

 

[Elliott Roper]

I have to exchange documents with Word users on Windows XP. I am having a
problem where a graphic (company logo) appears as a black box on the Mac
using OS X Word. It appears fine on my Windows XP machine. It seems that my
Word preferences are set correctly. When I import the graphic directly on my
Mac, it is visible.

Any clues?

Can you tell what kind of file format the graphic is?
As a general working principle, Microsoft's handling of graphics in
Office is pants. Mac Office is worse than that. The Mac folks at
Microsoft seem to have chosen an utterly disjoint set of graphics
formats from their Windows cousins.

You might try using GraphicConverter to learn the details of the file.
(warning: GraphicConverter is not too good on eps files.)

On the bright side, most company logos are retchingly sick-making. A
black box is usually an improvement.

What happens to a document you have edited on the Mac and sent back to
PC. Can the recipients see the logo OK?

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Keith:

I suspect that's a known bug in Word X: it can reverse layers and colours in
vector graphics.

An upgrade to Word on the Mac may be in your future I assume you have
all the updates applied to Word X?

Cheers

I have to exchange documents with Word users on Windows XP. I am having a
problem where a graphic (company logo) appears as a black box on the Mac
using OS X Word. It appears fine on my Windows XP machine. It seems that my
Word preferences are set correctly. When I import the graphic directly on my
Mac, it is visible.

Any clues?

Thanks,
Keith

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[CyberTaz]

Such anomalies can also arise based on the *type* of graphic file and *how*
it got stuck into the doc. The same sort of problem can go the other way, as
well.

Regards |:>)
Bob Jones
[MVP] Office:Mac