Word 2000

[JVdumb]

After using Windows install cleanup I reinstalled Word 2000 and all the
updates. It tells me that word is up to date. When I open Word it will stall
at the point where it shows the licence information and the screen will
become blank.
Can any one help?

 

[garfield-n-odie]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.

 

[JVdumb]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.

I tried all the suggestions and still can not open word. Any other suggestions?

 

[Suzanne S. Barnhill]

Even with the /a switch?



suggestions?

 

[JVdumb]

The /a switch worked ok, none of the rest worked. It seems that some of the
folders are empty as if the instalation did not complete.

 

[Suzanne S. Barnhill]

If Word runs correctly when opened with the /a switch, then this points to a
problem with Normal.dot, the Registry, or an add-in. You must continue the
troubleshooting steps until you determine which one(s) is/are causing the
problems.

 

[JVdumb]

If Word runs correctly when opened with the /a switch, then this points to a
problem with Normal.dot, the Registry, or an add-in. You must continue the
troubleshooting steps until you determine which one(s) is/are causing the
problems.

Can not find Normal.dot Can not find Startup path in the registry.There is
no Data key. I do not have a network printer. I do not run Norton AntiVirus.I
do not have WinFax Pro.
Now what do I do?

 

[Suzanne S. Barnhill]

The Startup path is not in the Registry; it is on your hard drive. The
default path is C:\Documents and Settings\<Profile Name>\Application
Data\Microsoft\Word\Startup. To find both Normal.dot (which by default will
be at C:\Documents and Settings\<Profile Name>\Application
Data\Microsoft\Templates) and the Startup folder, you must display Hidden
files and folders in Windows (Tools | Folder Options | View).

The Data key for Word 2003 is at
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data.

 

[JVdumb]

The Startup path is not in the Registry; it is on your hard drive. The
default path is C:\Documents and Settings\<Profile Name>\Application
Data\Microsoft\Word\Startup. To find both Normal.dot (which by default will
be at C:\Documents and Settings\<Profile Name>\Application
Data\Microsoft\Templates) and the Startup folder, you must display Hidden
files and folders in Windows (Tools | Folder Options | View).

The Data key for Word 2003 is at
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data.



Sorry the startup is Empty and HKEY_CURRENT_USER\software\microsoft\office\9.0\word\there is no data (it is word 2000 not 2003)and hidden folders are shown. So I am stell no further.

 

[JVdumb]

I finally got it on my own using system mechanic to clean out my registry
and deleting office. I then reinstalled word and it worked.