word 2002 trying to save norm doc

[mekmal]

When I write a doc and then save it then exit word it asks again to save doc but not the one I just completed. The doc is one called norm, the page is blank yet the message reads changes have been made to norm do you want to save these changes. What may be the problem and how can I fix it?

 

[Suzanne S. Barnhill]

The file you are being prompted to save is the global template, Normal.dot.
If you are prompted to save Normal.dot *every* time you quit Word, then
something is wrong. If you are running Norton AntiVirus, disable the Office
Plug-in. If you got Word as part of Works Suite but are not starting Word
from Works, uninstall the Microsoft Works Suite Add-in for Word. Otherwise,
see “WD2000: Prompt to Save Normal Template When You Quit Word†at
http://support.microsoft.com/?kbid=241763

When I write a doc and then save it then exit word it asks again to save

doc but not the one I just completed. The doc is one called norm, the page
is blank yet the message reads changes have been made to norm do you want to
save these changes. What may be the problem and how can I fix it?

 

[Tim]

The link that you gave does not work.
http://support.microsoft.com/?kbid=241763
Please Advise. Thanks

 

[Suzanne S. Barnhill]

Hmm. Evidently that article has been archived. See
http://support.microsoft.com/?kbid=291352