word 2003 mail merge - not finding entries

[wpatrick]

We've been using a word 2000 word document as a mail merge document (name,
address,etc.) with a word 2000 transmittal document for several years with no
problem. But word 2003 is having problems - I can open the main transmittal
document along with the merged document ok and I can see the merged document
entries ok - I can scroll through the records one at a time. The problem is
with the search record function - it doesn't seem to find any matches - it
will just read all of the records and indicate that there was no match (for a
last name for example). I'm not at all a word expert so any help will be
greatly appreciated.

Thank You.

 

[Cindy M.]

Hi =?Utf-8?B?d3BhdHJpY2s=?=,

We've been using a word 2000 word document as a mail merge document (name,
address,etc.) with a word 2000 transmittal document for several years with no
problem. But word 2003 is having problems - I can open the main transmittal
document along with the merged document ok and I can see the merged document
entries ok - I can scroll through the records one at a time. The problem is
with the search record function - it doesn't seem to find any matches - it
will just read all of the records and indicate that there was no match (for a
last name for example). I'm not at all a word expert so any help will be
greatly appreciated.

The mail merge "search" function was broken in Word 2002 and has never really
worked properly in that version or in 2003. I mostly work with the Query Options
to find particular records. If you haven't resurrected the old commands (there's
an article about this on my website), then go over the Recipients dialog box.
Choose the "Advanced" entry from the list next to any field name, then enter the
query criteria. That should filter the records to display only those that meet
the criteria. Or just use the Recipients dialog, if what you want to search for
is simple.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

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