Word crashes when trying to Insert Symbol.

D

Dash_X

When trying to insert a symbol or special character

"Microsoft Word has encountered a problem and needs to close. We are sorry
for the inconvenience." pops up and Word has to restart.

Insert symbol works fine in Excel and others, and i am able to cut and paste
symbols fromExcel into Word without problem.
 
S

Suzanne S. Barnhill

I don't recall suggesting that you had a network printer. I said the problem
might be the printer driver. Have you tried reinstalling the driver or
searching for an updated one?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
 
D

Dash_X

Suzanne S. Barnhill said:
I don't recall suggesting that you had a network printer. I said the problem
might be the printer driver. Have you tried reinstalling the driver or
searching for an updated one?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
Click to expand...



Well the link you posted describes network printers, anyway, I uninstalled,
reinstalled and updated my printer driver - same problem, no change.
 
D

Dash_X

All fonts are working properly - truetype, opentype and postscript.
I have heard that Adobe Font Manager clashes with Word, so i uninstalled it
and the problem remained.

All fonts work in Word.
NO fonts work in Word when using Insert Symbol.

All fonts work in Excel.
All fonts work in Excel when using Insert Symbol.
I am using am currently using a workaround of finding the symbols i need in
Excel and then cutting and pasting them into Word. This does not crash Word,
but obviously not an ideal situation.
 
T

Terry Farrell

It still sounds like an incompatible printer driver. Please install a
different printer (any printer from the Windows standard installs such as
the LaserJet 6L) and set as the Windows default. Then test Word again.

But first, because of all the problems, close all applications and go to the
User Temp folder and empty it of all the abandoned temp files by deleting
all.
 
D

Dash_X

Terry Farrell said:
It still sounds like an incompatible printer driver. Please install a
different printer (any printer from the Windows standard installs such as
the LaserJet 6L) and set as the Windows default. Then test Word again.

But first, because of all the problems, close all applications and go to the
User Temp folder and empty it of all the abandoned temp files by deleting
all.
Click to expand...


A have installed a different printer, with an updated driver - no change
 
B

Beth Melton

Are you able to use Insert/Symbol when you start Word in Safe Mode? Hold
Ctrl while starting Word, continue holding Ctrl until you are prompted to
start in Safe Mode.

~Beth Melton
Microsoft Office MVP
 
D

Dash_X

Beth Melton said:
Are you able to use Insert/Symbol when you start Word in Safe Mode? Hold
Ctrl while starting Word, continue holding Ctrl until you are prompted to
start in Safe Mode.

~Beth Melton
Microsoft Office MVP
Click to expand...

In safe mode there is exaclty the same problem, have also tried to fix word
by using the office installation disc, still no help.
 
D

Dash_X

In safe mode there is exaclty the same problem, have also tried to fix word
by using the office installation disc, still no help.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

How to insert Certificated digital signature in Word for Mac 0
Insert Symbol panel disaster! 3
Word 2013 Insert Symbol (Not Responding) 1
Word 2007 Crashes Insert Symbol 6
Visio 2019 crashes when attempting to open drawing. 0
Word crashes when I attempt to insert picture from file. 3
How to paste this down? 3
Insert Symbol Crashes Word XP 5

Top