Word/excel 2003 blocked. What to do?

[Lindsay]

My word/excel applications blocked when i am working on. I have to shut down
my computer to resume. Is it a virus or i have to download the office 2003
system pack2 to solve the problem.
Thanks.

 

[Echo S]

My word/excel applications blocked when i am working on. I have to shut down
my computer to resume. Is it a virus or i have to download the office 2003
system pack2 to solve the problem.
Thanks.

Please define what you mean by "blocked." What exactly happens when your
applications are "blocked"? What are you doing when it happens?

Remember, we can't see what you see there, so you have to be our eyes.

 

[Lindsay]

Blocked means that Excel/word do no respond at all. The screen is freezed and
when I try to end the program by Task Manager, there is a send error report
to Microsoft. Very often I have to close my computer.

 

[Echo S]

Word/Excel do not respond to what, though, Lindsay? What are you doing -- or
trying to do -- when the applications stop responding.

 

[Lindsay]

When I try to open a file on Excel or Word.

Word/Excel do not respond to what, though, Lindsay? What are you doing -- or
trying to do -- when the applications stop responding.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Blocked means that Excel/word do no respond at all. The screen is freezed and
when I try to end the program by Task Manager, there is a send error report
to Microsoft. Very often I have to close my computer.

 

[Echo S]

Can you open Word or Excel without opening a file? That is, if you go to
Start|All Programs|Word (or Excel), do they open?

Have you tried Start|Control Panel|Add-Remove Programs -- you can select
Office then click Change, and then choose Repair.

If you're using Norton Antivirus, you can try disabling the Office plug-in.
http://support.microsoft.com/default.aspx?scid=kb;en-us;329820

If those don't work, then you might want to call Microsoft support.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

When I try to open a file on Excel or Word.

Word/Excel do not respond to what, though, Lindsay? What are you doing -- or
trying to do -- when the applications stop responding.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Blocked means that Excel/word do no respond at all. The screen is

freezed
and

when I try to end the program by Task Manager, there is a send error report
to Microsoft. Very often I have to close my computer.

:

My word/excel applications blocked when i am working on. I have to shut
down
my computer to resume. Is it a virus or i have to download the

office
2003

system pack2 to solve the problem.
Thanks.

Please define what you mean by "blocked." What exactly happens when your
applications are "blocked"? What are you doing when it happens?

Remember, we can't see what you see there, so you have to be our eyes.