Word hangs on "save as" using search box

[John McGhie]

Yeah, well I guess all bugs are easy to spot if you know where to look.

While I can sympathise with anyone who wants software to be more extensively
tested before release, we need to accept that that would raise the price of
the software by a very large amount (close to double it...) It would also
delay the on-sale date by several months. It would be reasonable to guess
that Office 2010 code is very close to complete by now. They would expect
to spend the next 12 months in testing and debugging.

I am sure this bug was not spotted because this is actually a little-used
feature. We did not know about it in here until a user reported it, and
we're heavy users of Word.

The window you see this search box in is actually a Finder window: it's not
part of Word at all, so I guess MS decided they could leave it to Apple to
test this one

But your point is you wish software were more thoroughly tested. Yeah, we
all do, but we don't want to pay more for that. Especially: *I* don't

Cheers

Actually, Bob, I am not so concerned with who is at fault. I can also
understand that this may well be caused by a change in Spotlight functionality
or implementation.

What does concern me is that the Mac BU allowed one of their representatives
to make the bold statement that Office 2008 is ready for Snow Leopard
(http://www.officeformac.com/blog/Ready-for-Snow-Leopard), It may well be
_close_
to ready, but you've got to admit, this is a pretty easy thing to spot.

Of course, I never expected that Office 2008 would be fault-free under Snow
Leopard, but I think that Microsoft does need to do some more product testing
before they boldly state that "Office 2008 for Mac is Snow Leopard tested and
ready!"

The blame game or lack thereof aside, at least we have a common knowledge of
the issue, it's been reported, and hopefully we can expect some kind of fix,
if not from Microsoft then at least some adjustments on the part of Apple, as
Jim mentioned above.

Jeff

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]

 

[Jim Gordon MVP]

I checked that site, but apparently this
is a paid membership basis. You can opt for
an "online membership", which seems to be
free, but the support tickets may
require payment, as stated on this page:

<http://developer.apple.com/products/membership.html>

Another page also states that "The Apple Bug Reporter can be used by all ADC members and Registered iPhone Developers to submit their reports." So you have to be a member and possibly even a paid member (?) to file a bug report there.

<https://bugreport.apple.com/cgi-bin/WebObjects/RadarWeb.woa>

As it says, "ADC Membership is required to use this tool". Hmm... doesn't Apple make it easier than this to submit bug reports that we know they are following up on and taking seriously? Or am I barking up the wrong tree here?

Jeff

Hi Jeff,

Try here:
http://developer.apple.com/BugReporter/

You don't have to have a paid membership - a free one will do just as well.

-Jim

 

[Strike]

I am also able to 100% reproduce the "save as" problem, both with Word 2008
and it also occurs with Mail when I try to "save as" attachments.

It may or may not be Microsoft's fault, but it would be great if MS BU could
find the root problem for us.