Word hangs when going to Save As

[Serge B]

In Word and Excel 2003 when I go to Save As and click the drop down arrow to
select a location to save, my PC hangs for a little over a minute.

I tried detect and repair. It has all the updates. I even removed and
reinstalled it. Tried in Safe Mode and still the same.

Thank you

 

[Word Heretic]

G'day "Serge B" <[email protected]>,

Does your Tools > Options > file locations point to network shares?
That slows you right down.

Steve Hudson - Word Heretic

steve from wordheretic.com (Email replies require payment)
Without prejudice


Serge B reckoned:

 

[Serge B]

No my file location is ok, all local.

I also renamed normal.dot but still same thing. Any other ideas?

Thank you

 

[Serge B]

Word Heretic,

I found the fix....KB831024. Also KB818792 would work.

Thank you