Word Help not working

[r_mervart]

Win 98SE, Word 2000 (Office 2000). It used to work but now is not. I can
search and select a topic/question but when I click on it no answers are
given.
Is there anything I can do before going to re-installation of Word?
Roman

 

[Uncle Joe]

Before reinstalling Office or Word 2000, analyze your PC for
the existence of malware and viruses.

 

[r_mervart]

Before reinstalling Office or Word 2000, analyze your PC for
the existence of malware and viruses.

Checks do not show anything suspicious.
Roman

 

[garfield-n-odie]

See http://support.microsoft.com/?kbid=319956 "The Answer Wizard
and the Help Index tabs appear blank when you use Help in an
Office program".

 

[r_mervart]

Thanks for your pointer but it is not my situation. I do not run two
operating system and symptoms are different
I can Search for suitable topics and they get displayed under the heading
What would you like to do? Then when I click on one of the topics nothing
happens.
Roman

 

[Suzanne S. Barnhill]

Does Help open in a separate window in Word 2000 as it does in 2002 and
2003? If so, could it be opening behind your document window?

 

[r_mervart]

Yes, it does. I do not know if it is coincidence or I was blind before but I
clicked on Assistant and Options and then Reset Tips and after that I found
the "missing" very narrow window with Help answer. So it is now back
working -
Thanks for your reply
Roman