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C

Carolyn in Texas

Finding a place to get an answer to my question has been a train wreck. I've
been trying for 3 days. I hope someone can help me. Either space aliens
have invaded my computer or I have a mega virus none of my "guards" can find.
For some reason, the menu bar at the top of the Word page has disappeared.
This line usually is just above the tool bars ( which also have vanished).
The selections usually are File, View, Insert, etc. How can I retrieve this
menu bar? I already have checked and tried all 4 "view" options at the
bottom of the screen. The status bar at the bottom also is visible, as are
my rulers. I have several major projects in process and this is slowing down
tremendously. For example, how to you create a table using just the
keyboard, since you don't have your command icons visible?

Please help!
 
S

Steve Yandl

Try pressing Alt plus v to get the view drop down and see if you can
deselect 'Full Screen'.

You might try shutting down Word, go to 'Start > Run', type
winword /a
and pressing Enter. If that doesn't remedy the problem, you may have to use
regedit to locate and delete some corrupt registry keys.

For your table question, try holding down the Alt key and pressing the
letter 'a'.

Steve
 
C

Carolyn in Texas

The alt-v didn't work, nor did the start > run > winword / a. I don't know
how to do the regedit thing you mentioned. Could you walk me through that?
If all else fails, I do have the documents saved to a flash drive and have
Word on my laptop. I just hate using that, because sometimes with these
projects, I need the Internet and have trouble accessing it from the laptop;
it doesn't always connect. That's my next project.

Thanks, Steve.
 
C

Carolyn in Texas

Well, my first go around with Regedit didn't work, but I'll try again
tomorrow. I was nervous about deleting, so renamed. That didn't work, so
tomorrow I may just bite the bullet and delete and see what happens. If I
really screw things up, I'll get in touch with the Geek Squad and see if they
can fix it for me. In the mean time, I think I'll see if I can do what I
need to do with my laptop, just so I can get at least part of this finished.
But thanks so much for your time and patience.
 
G

Guy Lydig

Did you try typing Alt+v, then t, and then c? This should bring up the
Customize dialog box. Click the Toolbars tab and make sure Menu bar, Standard
and Formatting are all checked.
 
C

Carolyn in Texas

I just tried that but no Customize dialog box came up. I'm going to try the
delete process next. If that doesn't work it's, hello Geek Squad??

But thanks for your help. It seems none of the Alt+ keys that have been
suggested by other responders work. So there definitely is something wrong.

Thanks again.
 
C

Carolyn in Texas

If I delete the Data file, that deletes the Default, Settings and Toolbars,
correct. But by saving it, as recommended, I could restore everything and
then perhaps just delete the Settings and Toolbars, right?
 
B

Beth Melton

Sure, if you export the key first you can double-click the saved exported
file and merge the deleted information back into your Registry.

Do note, that the entire Word branch of the Registry is self-healing which
means it will recreate anything that is missing the next time you start
Word. Now, if you delete the entire Office branch the Windows Installer will
likely appear and repair your installation but that's part of the
self-healing process. So while there are some areas you need to be *very*
careful in the Registry, the Word branch isn't one of those areas. :) If
you want to play it safe, just delete the Toolbars value instead of the
entire Data key since that's actually where the corruption lies.

Btw, if you were to call Geek Squad I suspect one of two things would
happen, 1) they wouldn't know how to fix it or 2) they'd use one of the
articles that have been previously cited to correct the issue. ;-)

Save your money, take a deep breath and go for it!

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
G

Graham Mayor

You can rename the Data key (OldData) and Word will recreate a new data key,
if that is what you mean.
You can try simply renaming the Toolbars sub-key to OldToolbars and just the
toolbars key will rebuild, but as I indicated on my web page, the data key -
particular in Word 2003 - is prone to minor corruptions. You can always
rename the Settings sub key later if necessary.

The worst that can happen from deleting any of these keys is that you will
have to reconfigure your Word settings (tools > options, autoformat as you
type etc) and your built-in toolbar customizations when next you start Word.
Word always replaces any of these keys with defaults if they are not present
when Word is started.

Note that it is better to create custom toolbars, which you can add to the
toolbar area and which are stored in templates, than to edit the standard
toolbars.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP


<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
 
C

Carolyn in Texas

Well, I did as you suggested, took a deep breath & deleted the data file. No
luck. I went back in and just deleted the Toolbars. Still no luck. So, I
deleted the Data file yet again. Still no luck. Each time I did this, I
re-booted my computer. Any other suggestions?
 
C

Carolyn in Texas

I deleted the Data file, still no toolbars. I then tried deleting just the
Toolbars. No luck. So, I deleted the "newly created" Data file. Still no
toolbars. Each time I deleted files, I rebooted my computer. Any other
suggestions?
 
G

Graham Mayor

You don't need to reboot, but Word does have to be closed while you delete
the data key. Are you the only user of this PC? Are you deleting the key
from your profile - though on reflection I suppose you must be.?

Do the toolbars come back if you start Word in its safe mode (hold the CTRL
key whilst starting Word)?

If they do, then close Word, delete the Data key again then *before
restarting Word*, see http://www.gmayor.com/what_to_do_when_word_crashes.htm
then http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
Rename the normal.dot template to oldnormal.dot (clue - it's a hidden file).
Temporarily remove any add-ins.
Repair Word from the *original installation disc*.
Finally start Word.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP


<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
 
B

Beth Melton

Did you make sure you exited Word and Outlook if using Word as your email
editor first? Note that you shouldn't need to reboot for the change to be
made.

If you verified that Word was not running at all then out of curiosity, is
your title bar visible? (the one with the document name) If you don't see
the title bar then do you see the File menu appear if you press Alt+F? If
the File menu appears then you might want to adjust the height of your
screen or the position -- I'd say the top edge is being cut off.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
C

Carolyn in Texas

OK, so I'm supposed to delete all files that begin with "~DF?" What about
the Word files that begin with "~WR?" Do I delete those as well?
 
G

Graham Mayor

If Word (and Outlook) are closed you should delete any temporary files that
Windows will allow you to delete in the Temporary folders and in the
document and template folders listed in the web link. You will not be able
to delete temporary folders that are in use.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP


<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
 
G

Graham Mayor

That will not achieve anything - repair it.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP


<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
 

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