XP SBE Update fails

[Paul]

See previous thread - for some reason I can't post a reply in the thread without getting a server error. I have found the log, but it doesn't help, just says the same as a manual run "Error 1311. Source file not found(cabinet): E:\OFFICE1.CAB. Verify that the file exists and that you can access it." It does exist and I can access it!!!!

 

[Bob Buckland ?:-\)]

Hi Paul,

See if the information in this article helps with Error 1311
http://support.microsoft.com/default.aspx?scid=kb;en-us;299774&FR=1

========
See previous thread - for some reason I can't post a reply in the thread without getting a server error. I have found the log, but
it doesn't help, just says the same as a manual run "Error 1311. Source file not found(cabinet): E:\OFFICE1.CAB. Verify that the
file exists and that you can access it." It does exist and I can access it!!!!>>
--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

The Office 2003 System parts explained
http://microsoft.com/uk/office/preview/system.asp

MS on 'Why Office System 2003'
http://microsoft.com/mscorp/execmail/2003/10-13productivity.asp

 

[paul]

 

[paul]

I had thought of doing this, but don't want to as it is for someone else and I am reluctant to hand over a brand new PC with a cludged install. The article is quite disappointing - over a year old and only a temporary workround. I am wondering if it is something to do with MSI not being able to see hidden files for some reason - even though I have my preferences set to show everything, I notice hidden files don't show up in the "my Computer" toolbar fly out. I get te error on the first run of each of the office programs by the way.

 

[paul]

additional info - it is certainly detecting the CD OK - if I move it to another drive, it says it can't find the CAB file on that drive