All graphics just disappeared!!??

[Catt]

Hi again,
All of a sudded my pictures and table borders, or any other line or box,
have disappeared from my publisher '02 documents. They are stil there
because they print fine but I cannot view them. I tried going to
View-pictures and clicked on "detailed display", "fast resize" and "hide" and
tried saving the document and reopening but no change. I rebooted just in
case but no change. How can I get them back?
Thanks
Catt

 

[Ed Bennett]

All of a sudded my pictures and table borders, or any other line or
box, have disappeared from my publisher '02 documents. They are stil
there because they print fine but I cannot view them. I tried going
to View-pictures and clicked on "detailed display", "fast resize" and
"hide" and tried saving the document and reopening but no change. I
rebooted just in case but no change. How can I get them back?

Hi Catt,

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced > Troubleshoot, and
dragging the Hardware Acceleration slider down three notches, you will be
able to disable Publisher from making the calls on the video driver that
cause this problem.

If this does fix your problem, it means that the problem does indeed lie
with the video driver. You can leave your computer running at this lower
hardware acceleration, but it may cause problems with other programs. It is
a better solution to try and find a driver update for your graphics card.
Normally, the latest drivers from the video card manufacturer will do the
trick, but ATI (and recently Intel and Dell) tend to be slower in perfecting
their drivers, so some newer ATI and Intel cards to not yet have drivers
available that do not exhibit this behaviour. The solution here is to nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you won't necessarily
have the latest drivers)

 

[Catt]

Thanks Ed but I did that. Radeon (ATI) had a diagnostic that tested my card
and it all seems well and updated. I'm going to try and adjust the slider
now and will check back.
Catt

 

[Catt]

Turning the slider down to lowest then next one up had no effect. I can open
other publisher documents with ease with no problems. But there are several
now that won't show the graphics. Should I try clicking those 'trust' boxes
that you and Mary Sauer were discussing back in February?
Thanks
Catt

 

[Catt]

So I copied the publisher documents on to a cd and installed them in my other
pc. Half of the documents cannot be viewed. By that I mean the pictures and
boxes on all tables will not show. So I think this puts a pin in the
"display" theory balloon because the docs are in another pc. From research
this appears like its not a rare thing and has happened to others. Hopefully
someone might have an answer for this.......
thanks,Catt

 

[JoAnn Paules [MVP]]

Catt,

Can you send the files to me? I have never had display problems with my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl dot paules
at gmail dot com.

 

[Mary Sauer]

Did you go to the ATI web site or did you use the diagnostic tool on your
computer? If it is the latter I would advise going to ATI.

 

[Catt]

Thanks for the offer. I started to send one section but then realized its
10.4 megs for 16 pages so I cancelled it. So should I send you just maybe
the first 4 pages?
Catt

Catt,

Can you send the files to me? I have never had display problems with my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl dot paules
at gmail dot com.

--

JoAnn Paules
MVP Microsoft [Publisher]

So I copied the publisher documents on to a cd and installed them in my
other
pc. Half of the documents cannot be viewed. By that I mean the pictures
and
boxes on all tables will not show. So I think this puts a pin in the
"display" theory balloon because the docs are in another pc. From research
this appears like its not a rare thing and has happened to others.
Hopefully
someone might have an answer for this.......
thanks,Catt

 

[JoAnn Paules [MVP]]

Sure. If you want to send the whole thing, upload it to www.yousendit.com
and then let me know to look for the email.

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks for the offer. I started to send one section but then realized its
10.4 megs for 16 pages so I cancelled it. So should I send you just maybe
the first 4 pages?
Catt

Catt,

Can you send the files to me? I have never had display problems with my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl dot
paules
at gmail dot com.

--

JoAnn Paules
MVP Microsoft [Publisher]

So I copied the publisher documents on to a cd and installed them in my
other
pc. Half of the documents cannot be viewed. By that I mean the
pictures
and
boxes on all tables will not show. So I think this puts a pin in the
"display" theory balloon because the docs are in another pc. From
research
this appears like its not a rare thing and has happened to others.
Hopefully
someone might have an answer for this.......
thanks,Catt

:

Catt <[email protected]> was very recently heard to
utter:
All of a sudded my pictures and table borders, or any other line or
box, have disappeared from my publisher '02 documents. They are
stil
there because they print fine but I cannot view them. I tried going
to View-pictures and clicked on "detailed display", "fast resize"
and
"hide" and tried saving the document and reopening but no change. I
rebooted just in case but no change. How can I get them back?

Hi Catt,

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced > Troubleshoot,
and
dragging the Hardware Acceleration slider down three notches, you will
be
able to disable Publisher from making the calls on the video driver
that
cause this problem.

If this does fix your problem, it means that the problem does indeed
lie
with the video driver. You can leave your computer running at this
lower
hardware acceleration, but it may cause problems with other programs.
It
is
a better solution to try and find a driver update for your graphics
card.
Normally, the latest drivers from the video card manufacturer will do
the
trick, but ATI (and recently Intel and Dell) tend to be slower in
perfecting
their drivers, so some newer ATI and Intel cards to not yet have
drivers
available that do not exhibit this behaviour. The solution here is to
nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you won't
necessarily
have the latest drivers)

 

[Catt]

Hi JoAnn, sent the file through yousendit. Thanks for looking
Catt

Sure. If you want to send the whole thing, upload it to www.yousendit.com
and then let me know to look for the email.

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks for the offer. I started to send one section but then realized its
10.4 megs for 16 pages so I cancelled it. So should I send you just maybe
the first 4 pages?
Catt

Catt,

Can you send the files to me? I have never had display problems with my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl dot
paules
at gmail dot com.

--

JoAnn Paules
MVP Microsoft [Publisher]



So I copied the publisher documents on to a cd and installed them in my
other
pc. Half of the documents cannot be viewed. By that I mean the
pictures
and
boxes on all tables will not show. So I think this puts a pin in the
"display" theory balloon because the docs are in another pc. From
research
this appears like its not a rare thing and has happened to others.
Hopefully
someone might have an answer for this.......
thanks,Catt

:

Catt <[email protected]> was very recently heard to
utter:
All of a sudded my pictures and table borders, or any other line or
box, have disappeared from my publisher '02 documents. They are
stil
there because they print fine but I cannot view them. I tried going
to View-pictures and clicked on "detailed display", "fast resize"
and
"hide" and tried saving the document and reopening but no change. I
rebooted just in case but no change. How can I get them back?

Hi Catt,

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced > Troubleshoot,
and
dragging the Hardware Acceleration slider down three notches, you will
be
able to disable Publisher from making the calls on the video driver
that
cause this problem.

If this does fix your problem, it means that the problem does indeed
lie
with the video driver. You can leave your computer running at this
lower
hardware acceleration, but it may cause problems with other programs.
It
is
a better solution to try and find a driver update for your graphics
card.
Normally, the latest drivers from the video card manufacturer will do
the
trick, but ATI (and recently Intel and Dell) tend to be slower in
perfecting
their drivers, so some newer ATI and Intel cards to not yet have
drivers
available that do not exhibit this behaviour. The solution here is to
nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you won't
necessarily
have the latest drivers)

 

[Catt]

Sure. If you want to send the whole thing, upload it to www.yousendit.com
and then let me know to look for the email.

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks for the offer. I started to send one section but then realized its
10.4 megs for 16 pages so I cancelled it. So should I send you just maybe
the first 4 pages?
Catt

Catt,

Can you send the files to me? I have never had display problems with my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl dot
paules
at gmail dot com.

--

JoAnn Paules
MVP Microsoft [Publisher]



So I copied the publisher documents on to a cd and installed them in my
other
pc. Half of the documents cannot be viewed. By that I mean the
pictures
and
boxes on all tables will not show. So I think this puts a pin in the
"display" theory balloon because the docs are in another pc. From
research
this appears like its not a rare thing and has happened to others.
Hopefully
someone might have an answer for this.......
thanks,Catt

:

Catt <[email protected]> was very recently heard to
utter:
All of a sudded my pictures and table borders, or any other line or
box, have disappeared from my publisher '02 documents. They are
stil
there because they print fine but I cannot view them. I tried going
to View-pictures and clicked on "detailed display", "fast resize"
and
"hide" and tried saving the document and reopening but no change. I
rebooted just in case but no change. How can I get them back?

Hi Catt,

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced > Troubleshoot,
and
dragging the Hardware Acceleration slider down three notches, you will
be
able to disable Publisher from making the calls on the video driver
that
cause this problem.

If this does fix your problem, it means that the problem does indeed
lie
with the video driver. You can leave your computer running at this
lower
hardware acceleration, but it may cause problems with other programs.
It
is
a better solution to try and find a driver update for your graphics
card.
Normally, the latest drivers from the video card manufacturer will do
the
trick, but ATI (and recently Intel and Dell) tend to be slower in
perfecting
their drivers, so some newer ATI and Intel cards to not yet have
drivers
available that do not exhibit this behaviour. The solution here is to
nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you won't
necessarily
have the latest drivers)

 

[JoAnn Paules [MVP]]

I'll be on the lookout for the email - or you can just send me the URL they
gave you. I find that faster.

--

JoAnn Paules
MVP Microsoft [Publisher]

Hi JoAnn, sent the file through yousendit. Thanks for looking
Catt

Sure. If you want to send the whole thing, upload it to www.yousendit.com
and then let me know to look for the email.

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks for the offer. I started to send one section but then realized
its
10.4 megs for 16 pages so I cancelled it. So should I send you just
maybe
the first 4 pages?
Catt

:

Catt,

Can you send the files to me? I have never had display problems with
my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl dot
paules
at gmail dot com.

--

JoAnn Paules
MVP Microsoft [Publisher]



So I copied the publisher documents on to a cd and installed them in
my
other
pc. Half of the documents cannot be viewed. By that I mean the
pictures
and
boxes on all tables will not show. So I think this puts a pin in
the
"display" theory balloon because the docs are in another pc. From
research
this appears like its not a rare thing and has happened to others.
Hopefully
someone might have an answer for this.......
thanks,Catt

:

Catt <[email protected]> was very recently heard to
utter:
All of a sudded my pictures and table borders, or any other line
or
box, have disappeared from my publisher '02 documents. They are
stil
there because they print fine but I cannot view them. I tried
going
to View-pictures and clicked on "detailed display", "fast resize"
and
"hide" and tried saving the document and reopening but no change.
I
rebooted just in case but no change. How can I get them back?

Hi Catt,

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced >
Troubleshoot,
and
dragging the Hardware Acceleration slider down three notches, you
will
be
able to disable Publisher from making the calls on the video driver
that
cause this problem.

If this does fix your problem, it means that the problem does
indeed
lie
with the video driver. You can leave your computer running at this
lower
hardware acceleration, but it may cause problems with other
programs.
It
is
a better solution to try and find a driver update for your graphics
card.
Normally, the latest drivers from the video card manufacturer will
do
the
trick, but ATI (and recently Intel and Dell) tend to be slower in
perfecting
their drivers, so some newer ATI and Intel cards to not yet have
drivers
available that do not exhibit this behaviour. The solution here is
to
nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you won't
necessarily
have the latest drivers)

 

[Catt]

JoAnn, I sent the files last night. However when I checked yousendit.com in
the" sent files" folder on my desktop PC it said no files were sent. So I'm
going to send them again at 6:54pm EST. I'll see if I can send you the URL
they give me.
Thanks
Catt

I'll be on the lookout for the email - or you can just send me the URL they
gave you. I find that faster.

--

JoAnn Paules
MVP Microsoft [Publisher]

Hi JoAnn, sent the file through yousendit. Thanks for looking
Catt

Sure. If you want to send the whole thing, upload it to www.yousendit.com
and then let me know to look for the email.

--

JoAnn Paules
MVP Microsoft [Publisher]



Thanks for the offer. I started to send one section but then realized
its
10.4 megs for 16 pages so I cancelled it. So should I send you just
maybe
the first 4 pages?
Catt

:

Catt,

Can you send the files to me? I have never had display problems with
my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl dot
paules
at gmail dot com.

--

JoAnn Paules
MVP Microsoft [Publisher]



So I copied the publisher documents on to a cd and installed them in
my
other
pc. Half of the documents cannot be viewed. By that I mean the
pictures
and
boxes on all tables will not show. So I think this puts a pin in
the
"display" theory balloon because the docs are in another pc. From
research
this appears like its not a rare thing and has happened to others.
Hopefully
someone might have an answer for this.......
thanks,Catt

:

Catt <[email protected]> was very recently heard to
utter:
All of a sudded my pictures and table borders, or any other line
or
box, have disappeared from my publisher '02 documents. They are
stil
there because they print fine but I cannot view them. I tried
going
to View-pictures and clicked on "detailed display", "fast resize"
and
"hide" and tried saving the document and reopening but no change.
I
rebooted just in case but no change. How can I get them back?

Hi Catt,

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced >
Troubleshoot,
and
dragging the Hardware Acceleration slider down three notches, you
will
be
able to disable Publisher from making the calls on the video driver
that
cause this problem.

If this does fix your problem, it means that the problem does
indeed
lie
with the video driver. You can leave your computer running at this
lower
hardware acceleration, but it may cause problems with other
programs.
It
is
a better solution to try and find a driver update for your graphics
card.
Normally, the latest drivers from the video card manufacturer will
do
the
trick, but ATI (and recently Intel and Dell) tend to be slower in
perfecting
their drivers, so some newer ATI and Intel cards to not yet have
drivers
available that do not exhibit this behaviour. The solution here is
to
nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you won't
necessarily
have the latest drivers)

 

[JoAnn Paules [MVP]]

I wondered what happened. I'll be around tonight.

--

JoAnn Paules
MVP Microsoft [Publisher]

JoAnn, I sent the files last night. However when I checked yousendit.com
in
the" sent files" folder on my desktop PC it said no files were sent. So
I'm
going to send them again at 6:54pm EST. I'll see if I can send you the
URL
they give me.
Thanks
Catt

I'll be on the lookout for the email - or you can just send me the URL
they
gave you. I find that faster.

--

JoAnn Paules
MVP Microsoft [Publisher]

Hi JoAnn, sent the file through yousendit. Thanks for looking
Catt

:

Sure. If you want to send the whole thing, upload it to
www.yousendit.com
and then let me know to look for the email.

--

JoAnn Paules
MVP Microsoft [Publisher]



Thanks for the offer. I started to send one section but then
realized
its
10.4 megs for 16 pages so I cancelled it. So should I send you just
maybe
the first 4 pages?
Catt

:

Catt,

Can you send the files to me? I have never had display problems
with
my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl
dot
paules
at gmail dot com.

--

JoAnn Paules
MVP Microsoft [Publisher]



So I copied the publisher documents on to a cd and installed them
in
my
other
pc. Half of the documents cannot be viewed. By that I mean the
pictures
and
boxes on all tables will not show. So I think this puts a pin in
the
"display" theory balloon because the docs are in another pc. From
research
this appears like its not a rare thing and has happened to
others.
Hopefully
someone might have an answer for this.......
thanks,Catt

:

Catt <[email protected]> was very recently heard to
utter:
All of a sudded my pictures and table borders, or any other
line
or
box, have disappeared from my publisher '02 documents. They
are
stil
there because they print fine but I cannot view them. I tried
going
to View-pictures and clicked on "detailed display", "fast
resize"
and
"hide" and tried saving the document and reopening but no
change.
I
rebooted just in case but no change. How can I get them back?

Hi Catt,

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced >
Troubleshoot,
and
dragging the Hardware Acceleration slider down three notches,
you
will
be
able to disable Publisher from making the calls on the video
driver
that
cause this problem.

If this does fix your problem, it means that the problem does
indeed
lie
with the video driver. You can leave your computer running at
this
lower
hardware acceleration, but it may cause problems with other
programs.
It
is
a better solution to try and find a driver update for your
graphics
card.
Normally, the latest drivers from the video card manufacturer
will
do
the
trick, but ATI (and recently Intel and Dell) tend to be slower
in
perfecting
their drivers, so some newer ATI and Intel cards to not yet have
drivers
available that do not exhibit this behaviour. The solution here
is
to
nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you won't
necessarily
have the latest drivers)

 

[JoAnn Paules [MVP]]

Got the file. All of your graphics are showing up but you do need to run
Design Checker on this catalog. You have text hidden in overflow areas in
several (as in MANY) places, several graphics weren't scaled
proportionately. I don't think any of these will have caused your problem.
My suggestion would be to find a different video driver. I had some weird
glitches when I first got Pub 2002 (missing borders, etc). I updated my
video driver and everything's been fine since.

--

JoAnn Paules
MVP Microsoft [Publisher]

Hi JoAnn, sent the file through yousendit. Thanks for looking
Catt

Sure. If you want to send the whole thing, upload it to www.yousendit.com
and then let me know to look for the email.

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks for the offer. I started to send one section but then realized
its
10.4 megs for 16 pages so I cancelled it. So should I send you just
maybe
the first 4 pages?
Catt

:

Catt,

Can you send the files to me? I have never had display problems with
my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl dot
paules
at gmail dot com.

--

JoAnn Paules
MVP Microsoft [Publisher]



So I copied the publisher documents on to a cd and installed them in
my
other
pc. Half of the documents cannot be viewed. By that I mean the
pictures
and
boxes on all tables will not show. So I think this puts a pin in
the
"display" theory balloon because the docs are in another pc. From
research
this appears like its not a rare thing and has happened to others.
Hopefully
someone might have an answer for this.......
thanks,Catt

:

Catt <[email protected]> was very recently heard to
utter:
All of a sudded my pictures and table borders, or any other line
or
box, have disappeared from my publisher '02 documents. They are
stil
there because they print fine but I cannot view them. I tried
going
to View-pictures and clicked on "detailed display", "fast resize"
and
"hide" and tried saving the document and reopening but no change.
I
rebooted just in case but no change. How can I get them back?

Hi Catt,

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced >
Troubleshoot,
and
dragging the Hardware Acceleration slider down three notches, you
will
be
able to disable Publisher from making the calls on the video driver
that
cause this problem.

If this does fix your problem, it means that the problem does
indeed
lie
with the video driver. You can leave your computer running at this
lower
hardware acceleration, but it may cause problems with other
programs.
It
is
a better solution to try and find a driver update for your graphics
card.
Normally, the latest drivers from the video card manufacturer will
do
the
trick, but ATI (and recently Intel and Dell) tend to be slower in
perfecting
their drivers, so some newer ATI and Intel cards to not yet have
drivers
available that do not exhibit this behaviour. The solution here is
to
nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you won't
necessarily
have the latest drivers)

 

[Catt]

Thanks, I don't know about design checker so I'll check that out in Publisher.
Scaling graphics proportionately? It sounds like you might be referring to
something like "resample"? I'm familiar with that in Frontpage and Word but
have never seen it in Publisher. Can you explain further?
Now the video driver. I'm going to update it for sure just to take it out
of the equation but I kind of doubt it since the same thing happened when I
transferred the files to my laptop. The pictures did not show on the laptop
either.
Thanks
Catt

Got the file. All of your graphics are showing up but you do need to run
Design Checker on this catalog. You have text hidden in overflow areas in
several (as in MANY) places, several graphics weren't scaled
proportionately. I don't think any of these will have caused your problem.
My suggestion would be to find a different video driver. I had some weird
glitches when I first got Pub 2002 (missing borders, etc). I updated my
video driver and everything's been fine since.

--

JoAnn Paules
MVP Microsoft [Publisher]

Hi JoAnn, sent the file through yousendit. Thanks for looking
Catt

Sure. If you want to send the whole thing, upload it to www.yousendit.com
and then let me know to look for the email.

--

JoAnn Paules
MVP Microsoft [Publisher]



Thanks for the offer. I started to send one section but then realized
its
10.4 megs for 16 pages so I cancelled it. So should I send you just
maybe
the first 4 pages?
Catt

:

Catt,

Can you send the files to me? I have never had display problems with
my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl dot
paules
at gmail dot com.

--

JoAnn Paules
MVP Microsoft [Publisher]



So I copied the publisher documents on to a cd and installed them in
my
other
pc. Half of the documents cannot be viewed. By that I mean the
pictures
and
boxes on all tables will not show. So I think this puts a pin in
the
"display" theory balloon because the docs are in another pc. From
research
this appears like its not a rare thing and has happened to others.
Hopefully
someone might have an answer for this.......
thanks,Catt

:

Catt <[email protected]> was very recently heard to
utter:
All of a sudded my pictures and table borders, or any other line
or
box, have disappeared from my publisher '02 documents. They are
stil
there because they print fine but I cannot view them. I tried
going
to View-pictures and clicked on "detailed display", "fast resize"
and
"hide" and tried saving the document and reopening but no change.
I
rebooted just in case but no change. How can I get them back?

Hi Catt,

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced >
Troubleshoot,
and
dragging the Hardware Acceleration slider down three notches, you
will
be
able to disable Publisher from making the calls on the video driver
that
cause this problem.

If this does fix your problem, it means that the problem does
indeed
lie
with the video driver. You can leave your computer running at this
lower
hardware acceleration, but it may cause problems with other
programs.
It
is
a better solution to try and find a driver update for your graphics
card.
Normally, the latest drivers from the video card manufacturer will
do
the
trick, but ATI (and recently Intel and Dell) tend to be slower in
perfecting
their drivers, so some newer ATI and Intel cards to not yet have
drivers
available that do not exhibit this behaviour. The solution here is
to
nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you won't
necessarily
have the latest drivers)

 

[JoAnn Paules [MVP]]

Scaled proportionately means that when the graphic was stretched to fit a
particular space, the height to width ration is not the same as the
original. Publisher picks up on that. This has nothing to do with the
resolution.

Try updating the video drivers in your laptop as well. It's a very common
issue. I was dumbfounded how quickly doing that corrected the glitches I had
when I first started using Pub 2002.

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, I don't know about design checker so I'll check that out in
Publisher.
Scaling graphics proportionately? It sounds like you might be referring
to
something like "resample"? I'm familiar with that in Frontpage and Word
but
have never seen it in Publisher. Can you explain further?
Now the video driver. I'm going to update it for sure just to take it out
of the equation but I kind of doubt it since the same thing happened when
I
transferred the files to my laptop. The pictures did not show on the
laptop
either.
Thanks
Catt

Got the file. All of your graphics are showing up but you do need to run
Design Checker on this catalog. You have text hidden in overflow areas in
several (as in MANY) places, several graphics weren't scaled
proportionately. I don't think any of these will have caused your
problem.
My suggestion would be to find a different video driver. I had some weird
glitches when I first got Pub 2002 (missing borders, etc). I updated my
video driver and everything's been fine since.

--

JoAnn Paules
MVP Microsoft [Publisher]

Hi JoAnn, sent the file through yousendit. Thanks for looking
Catt

:

Sure. If you want to send the whole thing, upload it to
www.yousendit.com
and then let me know to look for the email.

--

JoAnn Paules
MVP Microsoft [Publisher]



Thanks for the offer. I started to send one section but then
realized
its
10.4 megs for 16 pages so I cancelled it. So should I send you just
maybe
the first 4 pages?
Catt

:

Catt,

Can you send the files to me? I have never had display problems
with
my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl
dot
paules
at gmail dot com.

--

JoAnn Paules
MVP Microsoft [Publisher]



So I copied the publisher documents on to a cd and installed them
in
my
other
pc. Half of the documents cannot be viewed. By that I mean the
pictures
and
boxes on all tables will not show. So I think this puts a pin in
the
"display" theory balloon because the docs are in another pc. From
research
this appears like its not a rare thing and has happened to
others.
Hopefully
someone might have an answer for this.......
thanks,Catt

:

Catt <[email protected]> was very recently heard to
utter:
All of a sudded my pictures and table borders, or any other
line
or
box, have disappeared from my publisher '02 documents. They
are
stil
there because they print fine but I cannot view them. I tried
going
to View-pictures and clicked on "detailed display", "fast
resize"
and
"hide" and tried saving the document and reopening but no
change.
I
rebooted just in case but no change. How can I get them back?

Hi Catt,

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced >
Troubleshoot,
and
dragging the Hardware Acceleration slider down three notches,
you
will
be
able to disable Publisher from making the calls on the video
driver
that
cause this problem.

If this does fix your problem, it means that the problem does
indeed
lie
with the video driver. You can leave your computer running at
this
lower
hardware acceleration, but it may cause problems with other
programs.
It
is
a better solution to try and find a driver update for your
graphics
card.
Normally, the latest drivers from the video card manufacturer
will
do
the
trick, but ATI (and recently Intel and Dell) tend to be slower
in
perfecting
their drivers, so some newer ATI and Intel cards to not yet have
drivers
available that do not exhibit this behaviour. The solution here
is
to
nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you won't
necessarily
have the latest drivers)

 

[Catt]

Hi again,
OK so I ran the Design checker and understand it. Never did before. Its a
good tool to tell you when you miss spilled over text. The pictures are
scaled as needed. The way you spoke the first time it sounded like the
program was going to have a problem if I didn't click on something like
"resample" . Front Page is like that. But I can see that rescaling a picture
is more of a warning from Pub than a potential problem creator. At least
thats the way I understand it now. I'll get my drivers updated today. I have
ATI radeon card in my desktop that has 2 megs of graphic power but I know the
driver is the key. Its kind of funny how you have to jump through hoops
before they tell you have to update your driver. Radeon is a good hardware
device but its a little silly that you must go beyond a simple registration
before you can view your update process and choices. These companies refuse
to make it simple and "cut and dry". If you own it then it should be a
simple "upgrade my driver" button.
Catt

Scaled proportionately means that when the graphic was stretched to fit a
particular space, the height to width ration is not the same as the
original. Publisher picks up on that. This has nothing to do with the
resolution.

Try updating the video drivers in your laptop as well. It's a very common
issue. I was dumbfounded how quickly doing that corrected the glitches I had
when I first started using Pub 2002.

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, I don't know about design checker so I'll check that out in
Publisher.
Scaling graphics proportionately? It sounds like you might be referring
to
something like "resample"? I'm familiar with that in Frontpage and Word
but
have never seen it in Publisher. Can you explain further?
Now the video driver. I'm going to update it for sure just to take it out
of the equation but I kind of doubt it since the same thing happened when
I
transferred the files to my laptop. The pictures did not show on the
laptop
either.
Thanks
Catt

Got the file. All of your graphics are showing up but you do need to run
Design Checker on this catalog. You have text hidden in overflow areas in
several (as in MANY) places, several graphics weren't scaled
proportionately. I don't think any of these will have caused your
problem.
My suggestion would be to find a different video driver. I had some weird
glitches when I first got Pub 2002 (missing borders, etc). I updated my
video driver and everything's been fine since.

--

JoAnn Paules
MVP Microsoft [Publisher]



Hi JoAnn, sent the file through yousendit. Thanks for looking
Catt

:

Sure. If you want to send the whole thing, upload it to
www.yousendit.com
and then let me know to look for the email.

--

JoAnn Paules
MVP Microsoft [Publisher]



Thanks for the offer. I started to send one section but then
realized
its
10.4 megs for 16 pages so I cancelled it. So should I send you just
maybe
the first 4 pages?
Catt

:

Catt,

Can you send the files to me? I have never had display problems
with
my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl
dot
paules
at gmail dot com.

--

JoAnn Paules
MVP Microsoft [Publisher]



So I copied the publisher documents on to a cd and installed them
in
my
other
pc. Half of the documents cannot be viewed. By that I mean the
pictures
and
boxes on all tables will not show. So I think this puts a pin in
the
"display" theory balloon because the docs are in another pc. From
research
this appears like its not a rare thing and has happened to
others.
Hopefully
someone might have an answer for this.......
thanks,Catt

:

Catt <[email protected]> was very recently heard to
utter:
All of a sudded my pictures and table borders, or any other
line
or
box, have disappeared from my publisher '02 documents. They
are
stil
there because they print fine but I cannot view them. I tried
going
to View-pictures and clicked on "detailed display", "fast
resize"
and
"hide" and tried saving the document and reopening but no
change.
I
rebooted just in case but no change. How can I get them back?

Hi Catt,

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced >
Troubleshoot,
and
dragging the Hardware Acceleration slider down three notches,
you
will
be
able to disable Publisher from making the calls on the video
driver
that
cause this problem.

If this does fix your problem, it means that the problem does
indeed
lie
with the video driver. You can leave your computer running at
this
lower
hardware acceleration, but it may cause problems with other
programs.
It
is
a better solution to try and find a driver update for your
graphics
card.
Normally, the latest drivers from the video card manufacturer
will
do
the
trick, but ATI (and recently Intel and Dell) tend to be slower
in
perfecting
their drivers, so some newer ATI and Intel cards to not yet have
drivers
available that do not exhibit this behaviour. The solution here
is
to
nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you won't
necessarily
have the latest drivers)

 

[JoAnn Paules [MVP]]

The Design Checker feature is a great tool. It's so easy to miss overflowing
text or pictures that aren't scaled correctly. Some of us can be really anal
about that kind of stuff. ;-)

--

JoAnn Paules
MVP Microsoft [Publisher]

Hi again,
OK so I ran the Design checker and understand it. Never did before. Its a
good tool to tell you when you miss spilled over text. The pictures are
scaled as needed. The way you spoke the first time it sounded like the
program was going to have a problem if I didn't click on something like
"resample" . Front Page is like that. But I can see that rescaling a
picture
is more of a warning from Pub than a potential problem creator. At least
thats the way I understand it now. I'll get my drivers updated today. I
have
ATI radeon card in my desktop that has 2 megs of graphic power but I know
the
driver is the key. Its kind of funny how you have to jump through hoops
before they tell you have to update your driver. Radeon is a good
hardware
device but its a little silly that you must go beyond a simple
registration
before you can view your update process and choices. These companies
refuse
to make it simple and "cut and dry". If you own it then it should be a
simple "upgrade my driver" button.
Catt

Scaled proportionately means that when the graphic was stretched to fit a
particular space, the height to width ration is not the same as the
original. Publisher picks up on that. This has nothing to do with the
resolution.

Try updating the video drivers in your laptop as well. It's a very common
issue. I was dumbfounded how quickly doing that corrected the glitches I
had
when I first started using Pub 2002.

--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks, I don't know about design checker so I'll check that out in
Publisher.
Scaling graphics proportionately? It sounds like you might be
referring
to
something like "resample"? I'm familiar with that in Frontpage and
Word
but
have never seen it in Publisher. Can you explain further?
Now the video driver. I'm going to update it for sure just to take it
out
of the equation but I kind of doubt it since the same thing happened
when
I
transferred the files to my laptop. The pictures did not show on the
laptop
either.
Thanks
Catt

:

Got the file. All of your graphics are showing up but you do need to
run
Design Checker on this catalog. You have text hidden in overflow areas
in
several (as in MANY) places, several graphics weren't scaled
proportionately. I don't think any of these will have caused your
problem.
My suggestion would be to find a different video driver. I had some
weird
glitches when I first got Pub 2002 (missing borders, etc). I updated
my
video driver and everything's been fine since.

--

JoAnn Paules
MVP Microsoft [Publisher]



Hi JoAnn, sent the file through yousendit. Thanks for looking
Catt

:

Sure. If you want to send the whole thing, upload it to
www.yousendit.com
and then let me know to look for the email.

--

JoAnn Paules
MVP Microsoft [Publisher]



Thanks for the offer. I started to send one section but then
realized
its
10.4 megs for 16 pages so I cancelled it. So should I send you
just
maybe
the first 4 pages?
Catt

:

Catt,

Can you send the files to me? I have never had display problems
with
my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl
dot
paules
at gmail dot com.

--

JoAnn Paules
MVP Microsoft [Publisher]



So I copied the publisher documents on to a cd and installed
them
in
my
other
pc. Half of the documents cannot be viewed. By that I mean
the
pictures
and
boxes on all tables will not show. So I think this puts a pin
in
the
"display" theory balloon because the docs are in another pc.
From
research
this appears like its not a rare thing and has happened to
others.
Hopefully
someone might have an answer for this.......
thanks,Catt

:

Catt <[email protected]> was very recently heard
to
utter:
All of a sudded my pictures and table borders, or any other
line
or
box, have disappeared from my publisher '02 documents.
They
are
stil
there because they print fine but I cannot view them. I
tried
going
to View-pictures and clicked on "detailed display", "fast
resize"
and
"hide" and tried saving the document and reopening but no
change.
I
rebooted just in case but no change. How can I get them
back?

Hi Catt,

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced >
Troubleshoot,
and
dragging the Hardware Acceleration slider down three notches,
you
will
be
able to disable Publisher from making the calls on the video
driver
that
cause this problem.

If this does fix your problem, it means that the problem does
indeed
lie
with the video driver. You can leave your computer running
at
this
lower
hardware acceleration, but it may cause problems with other
programs.
It
is
a better solution to try and find a driver update for your
graphics
card.
Normally, the latest drivers from the video card manufacturer
will
do
the
trick, but ATI (and recently Intel and Dell) tend to be
slower
in
perfecting
their drivers, so some newer ATI and Intel cards to not yet
have
drivers
available that do not exhibit this behaviour. The solution
here
is
to
nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you
won't
necessarily
have the latest drivers)

 

[Catt]

Hi JoAnn, thankfully you were right about the drivers. I had to update both
of them. In my PC and laptop. So thanks for the direction.
Thanks for being there.
Catt

The Design Checker feature is a great tool. It's so easy to miss overflowing
text or pictures that aren't scaled correctly. Some of us can be really anal
about that kind of stuff. ;-)

--

JoAnn Paules
MVP Microsoft [Publisher]

Hi again,
OK so I ran the Design checker and understand it. Never did before. Its a
good tool to tell you when you miss spilled over text. The pictures are
scaled as needed. The way you spoke the first time it sounded like the
program was going to have a problem if I didn't click on something like
"resample" . Front Page is like that. But I can see that rescaling a
picture
is more of a warning from Pub than a potential problem creator. At least
thats the way I understand it now. I'll get my drivers updated today. I
have
ATI radeon card in my desktop that has 2 megs of graphic power but I know
the
driver is the key. Its kind of funny how you have to jump through hoops
before they tell you have to update your driver. Radeon is a good
hardware
device but its a little silly that you must go beyond a simple
registration
before you can view your update process and choices. These companies
refuse
to make it simple and "cut and dry". If you own it then it should be a
simple "upgrade my driver" button.
Catt

Scaled proportionately means that when the graphic was stretched to fit a
particular space, the height to width ration is not the same as the
original. Publisher picks up on that. This has nothing to do with the
resolution.

Try updating the video drivers in your laptop as well. It's a very common
issue. I was dumbfounded how quickly doing that corrected the glitches I
had
when I first started using Pub 2002.

--

JoAnn Paules
MVP Microsoft [Publisher]



Thanks, I don't know about design checker so I'll check that out in
Publisher.
Scaling graphics proportionately? It sounds like you might be
referring
to
something like "resample"? I'm familiar with that in Frontpage and
Word
but
have never seen it in Publisher. Can you explain further?
Now the video driver. I'm going to update it for sure just to take it
out
of the equation but I kind of doubt it since the same thing happened
when
I
transferred the files to my laptop. The pictures did not show on the
laptop
either.
Thanks
Catt

:

Got the file. All of your graphics are showing up but you do need to
run
Design Checker on this catalog. You have text hidden in overflow areas
in
several (as in MANY) places, several graphics weren't scaled
proportionately. I don't think any of these will have caused your
problem.
My suggestion would be to find a different video driver. I had some
weird
glitches when I first got Pub 2002 (missing borders, etc). I updated
my
video driver and everything's been fine since.

--

JoAnn Paules
MVP Microsoft [Publisher]



Hi JoAnn, sent the file through yousendit. Thanks for looking
Catt

:

Sure. If you want to send the whole thing, upload it to
www.yousendit.com
and then let me know to look for the email.

--

JoAnn Paules
MVP Microsoft [Publisher]



Thanks for the offer. I started to send one section but then
realized
its
10.4 megs for 16 pages so I cancelled it. So should I send you
just
maybe
the first 4 pages?
Catt

:

Catt,

Can you send the files to me? I have never had display problems
with
my
system. Let's find out whether it's the files or not.

If you want to take me up on my offer, send sample file(s) to jl
dot
paules
at gmail dot com.

--

JoAnn Paules
MVP Microsoft [Publisher]



So I copied the publisher documents on to a cd and installed
them
in
my
other
pc. Half of the documents cannot be viewed. By that I mean
the
pictures
and
boxes on all tables will not show. So I think this puts a pin
in
the
"display" theory balloon because the docs are in another pc.
From
research
this appears like its not a rare thing and has happened to
others.
Hopefully
someone might have an answer for this.......
thanks,Catt

:

Catt <[email protected]> was very recently heard
to
utter:
All of a sudded my pictures and table borders, or any other
line
or
box, have disappeared from my publisher '02 documents.
They
are
stil
there because they print fine but I cannot view them. I
tried
going
to View-pictures and clicked on "detailed display", "fast
resize"
and
"hide" and tried saving the document and reopening but no
change.
I
rebooted just in case but no change. How can I get them
back?

Hi Catt,

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced >
Troubleshoot,
and
dragging the Hardware Acceleration slider down three notches,
you
will
be
able to disable Publisher from making the calls on the video
driver
that
cause this problem.

If this does fix your problem, it means that the problem does
indeed
lie
with the video driver. You can leave your computer running
at
this
lower
hardware acceleration, but it may cause problems with other
programs.
It
is
a better solution to try and find a driver update for your
graphics
card.
Normally, the latest drivers from the video card manufacturer
will
do
the
trick, but ATI (and recently Intel and Dell) tend to be
slower
in
perfecting
their drivers, so some newer ATI and Intel cards to not yet
have
drivers
available that do not exhibit this behaviour. The solution
here
is
to
nag
ATI/Intel/Dell for better drivers.

(Please note that even if your computer is brand new, you
won't
necessarily
have the latest drivers)