Black Screen With Publisher 2K

[IC_Clearly]

I am running Publisher 2K on a W98 machine and have been for some time. I
just noticed that when I start Publisher the document screen is black. If I
attempt to load a document I can not see it. The screen stays black.

Any suggestions??

Thanks.

IC

 

[Mary Sauer]

PUB2000: Troubleshooting Video Problems
http://support.microsoft.com/default.aspx?scid=kb;EN-US;212670

 

[IC_Clearly]

Mary,

I ran into this problem a couple of years ago and it was a fairly simple
fix. Problem is, I can't recall the fix! It may have been a change in
printer drivers (which I've made) or a change in a line in the win.ini or
system.ini. I found the fix on the net (not newsgroup). I just wish I had
saved it because I sure can't find it now.

By the way, none of the suggestions at the suggested link helped.

IC

 

[Mary Sauer]

Everything I have read seems to point to your video adapter. Publisher is more
critical about drivers. Have you looked for an updated driver from the manufacturer's
web site?
What happens is safe mode?

 

[IC_Clearly]

Safe Mode works fine. BUT, I found the problem (sorta). My win.ini file
was inadvertantly replaced about a week ago. I restored the previous
version and that solved the problem. When I had the problem previously I
found a site that described this as known issue. It was not a video
problem. My recollection is it was related to a printer issue and/or a
change in my win.ini. Based on my solution here, it was most likely the
latter.

Thanks for the help.

IC

 

[IC_Clearly]

It works in safe mode.

IC

Everything I have read seems to point to your video adapter. Publisher is more
critical about drivers. Have you looked for an updated driver from the manufacturer's
web site?
What happens is safe mode?

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.msauer.mvps.org/
news://msnews.microsoft.com

 

[IC_Clearly]

One more update. The problem appeard again and it seems it is related to the
printer. I changed default printers from a deskjet to a post script printer
and the problem went away.

IC