Friend(s):
Sorry, that did not work. However, I went back to the shop I purchased it
from and believe I have the answer. Unfortunately, I do not know if there is
anything I can do about it.
I have an OEM licence for the product. About two years ago I had probelems
and upgraded the CPU, files were copied to the new PC, which meant we did not
have a problem. Now the hard disc has been reformated we have a problem.
I find this most surprising as the because the certificate says "For
distribution only with new PC hardware". Not the life of the the licence is
limited to that of the hardware product. There does not seem to be any other
indication (at least on the material I currently have) that the licence is
restricted in any way.......You just need to know what the OEM in the product
ID means.
Is there anything that can be done, or do we just have to lump it.
Gratefully,
Roy