Can't Exit Outlook 2007

[simon.gillmore]

Hi,

I have a multi profile setup of outlook 2007. Once I open one profile
and then try and close it (exit it) I can't get the initial profile
selection box again. It continues to keep my old session open each
time i reopen the application. This wasn't the case in outlook 2003.
Am I doing something wrong? How do I close out my session so I can
open another profile?

Thanks,

JS

 

[Brian Tillman]

I have a multi profile setup of outlook 2007. Once I open one profile
and then try and close it (exit it) I can't get the initial profile
selection box again. It continues to keep my old session open each
time i reopen the application. This wasn't the case in outlook 2003.
Am I doing something wrong? How do I close out my session so I can
open another profile?

Does Outlook continue to run even though you've told it to exit?

 

[simon.gillmore]

Does Outlook continue to run even though you've told it to exit?

Yes. It appears to be running in the background all the time.

JS

 

[Brian Tillman]

Yes. It appears to be running in the background all the time.

That's usually caused by a poor interaction with an add-in. If you start
Outlook with the /safe command switch, does it exit properly then?

 

[simon.gillmore]

That's usually caused by a poor interaction with an add-in. If you start
Outlook with the /safe command switch, does it exit properly then?

How do I start it with the /safe command switch? Also I'm not sure
about any add-ins. This is all happening on a laptop that is one day
old with essentially nothing on it but the trial office 2007 standard
and vista home premium.

JS

 

[simon.gillmore]

How do I start it with the /safe command switch? Also I'm not sure
about any add-ins. This is all happening on a laptop that is one day
old with essentially nothing on it but the trial office 2007 standard
and vista home premium.

JS

Anybody have any ideas here?

 

[Brian Tillman]

How do I start it with the /safe command switch?

Start>Run. Enter

outlook.exe /safe

in the Open field. Click OK. Make sure you include the space in front of
the switch.

 

[simon.gillmore]

Start>Run. Enter

outlook.exe /safe

in the Open field. Click OK. Make sure you include the space in front of
the switch.

Okay I'll give that a try but is this for troubleshooting or is the
way I will always have to open outlook with multi-profiles?

JS

 

[Brian Tillman]

Okay I'll give that a try but is this for troubleshooting or is the
way I will always have to open outlook with multi-profiles?

The former. If it works, that's an indication you have something else
keeping Outlook open. Google Desktop Search is one thing that causes the
problem.