CONTACTS in email?

[Steve]

Hi all,

I have a little problem... hopefully someone can point me to right place??

Using Outlook 2003 and have about 100 Contacts. When creating a new email,
I type part of the addressee in the TO: and hit ALT-K. Most, but NOT ALL,
"hits" show up... for instance, if I type "je" and Alt-K... 9 (of 10) show
up.

It's consistent... for "Je" that same person never shows up!

Any ideas? I assume deleting and re-adding the (5-6) "problems" would FIX
things but wouldn't EXPLAIN what's wrong!!??

Thanks in advance,
Steve

 

[Russ Valentine [MVP-Outlook]]

You first. Explain why you think this "missing" Contact should show up.
You've provided no information that would permit troubleshooting from this
distance.

 

[David Cormie]

Perhaps you don't have an e-mail address defined for the
contacts? Outlook requires at least an e-mail address or
a fax number to match names in the TO: dialog box.

 

[Steve]

Well, to answer Russ' question... after noticing not all people were showing
up I did go back into CONTACTS and verify they were really there. And, to
answer David's... yes there are email addresses for each (but I don't deal
with faxes anymore).

As an FYI... we noticed this when I configured a new PC for my wife. Ran
OUTLOOK, let it create it's OUTLOOK.PST, then copied old PC's OUTLOOK.PST to
overlay new PC's file (on LAN). However, after noticing some missing...
went back to original PC and the same people don't show up there either (for
Alt-K).

Thanks for your comments so far!
Steve

You first. Explain why you think this "missing" Contact should show up.
You've provided no information that would permit troubleshooting from this
distance.
--
Russ Valentine
[MVP-Outlook]

Hi all,

I have a little problem... hopefully someone can point me to right place??

Using Outlook 2003 and have about 100 Contacts. When creating a new email,
I type part of the addressee in the TO: and hit ALT-K. Most, but NOT ALL,
"hits" show up... for instance, if I type "je" and Alt-K... 9 (of 10) show
up.

It's consistent... for "Je" that same person never shows up!

Any ideas? I assume deleting and re-adding the (5-6) "problems" would FIX
things but wouldn't EXPLAIN what's wrong!!??

Thanks in advance,
Steve

 

[Russ Valentine [MVP-Outlook]]

Ick. You overwrote a PST file? Never do that.
You most likely have corrupted data.
You will first need to repair the PST file with the Inbox Repair Tool. Then
remove and re-add the Outlook Address Book Service to reset its connection
to your PST. You may also need to recreate those Contacts who do not appear
if this does not work.
--
Russ Valentine
[MVP-Outlook]

Well, to answer Russ' question... after noticing not all people were showing
up I did go back into CONTACTS and verify they were really there. And, to
answer David's... yes there are email addresses for each (but I don't deal
with faxes anymore).

As an FYI... we noticed this when I configured a new PC for my wife. Ran
OUTLOOK, let it create it's OUTLOOK.PST, then copied old PC's OUTLOOK.PST to
overlay new PC's file (on LAN). However, after noticing some missing...
went back to original PC and the same people don't show up there either (for
Alt-K).

Thanks for your comments so far!
Steve

You first. Explain why you think this "missing" Contact should show up.
You've provided no information that would permit troubleshooting from this
distance.
--
Russ Valentine
[MVP-Outlook]

Hi all,

I have a little problem... hopefully someone can point me to right place??

Using Outlook 2003 and have about 100 Contacts. When creating a new email,
I type part of the addressee in the TO: and hit ALT-K. Most, but NOT ALL,
"hits" show up... for instance, if I type "je" and Alt-K... 9 (of 10) show
up.

It's consistent... for "Je" that same person never shows up!

Any ideas? I assume deleting and re-adding the (5-6) "problems" would FIX
things but wouldn't EXPLAIN what's wrong!!??

Thanks in advance,
Steve

 

[Steve]

Ick? hehe Well... already ran SCANPST; it was happy. And reset the
address book too... it was OK also.

Yeah... I was considering re-building the specific contacts... I was just
hoping for a "why" and a "fix"... remember, I went back to original PC...
and same people are missing there too!?

Thanks for your help!
Steve

Ick. You overwrote a PST file? Never do that.
You most likely have corrupted data.
You will first need to repair the PST file with the Inbox Repair Tool. Then
remove and re-add the Outlook Address Book Service to reset its connection
to your PST. You may also need to recreate those Contacts who do not appear
if this does not work.
--
Russ Valentine
[MVP-Outlook]

Well, to answer Russ' question... after noticing not all people were showing
up I did go back into CONTACTS and verify they were really there. And, to
answer David's... yes there are email addresses for each (but I don't deal
with faxes anymore).

As an FYI... we noticed this when I configured a new PC for my wife. Ran
OUTLOOK, let it create it's OUTLOOK.PST, then copied old PC's

OUTLOOK.PST

to
overlay new PC's file (on LAN). However, after noticing some missing...
went back to original PC and the same people don't show up there either (for
Alt-K).

Thanks for your comments so far!
Steve

You first. Explain why you think this "missing" Contact should show up.
You've provided no information that would permit troubleshooting from this
distance.
--
Russ Valentine
[MVP-Outlook]
Hi all,

I have a little problem... hopefully someone can point me to right place??

Using Outlook 2003 and have about 100 Contacts. When creating a new
email,
I type part of the addressee in the TO: and hit ALT-K. Most, but

NOT
ALL,

"hits" show up... for instance, if I type "je" and Alt-K... 9 (of

10)
show

up.

It's consistent... for "Je" that same person never shows up!

Any ideas? I assume deleting and re-adding the (5-6) "problems"

would
FIX

things but wouldn't EXPLAIN what's wrong!!??

Thanks in advance,
Steve

 

[Russ Valentine [MVP-Outlook]]

Usually means a corrupt email address that is failing to resolve. See if the
missing Contacts' email addresses are underlined and what happens when you
double click on them.
For future reference, never overwrite or even import a PST. Just open the
other PST in Outlook and copy what you want or reconfigure Outlook to use
the other PST as its default.
--
Russ Valentine
[MVP-Outlook]

Ick? hehe Well... already ran SCANPST; it was happy. And reset the
address book too... it was OK also.

Yeah... I was considering re-building the specific contacts... I was just
hoping for a "why" and a "fix"... remember, I went back to original PC...
and same people are missing there too!?

Thanks for your help!
Steve

Ick. You overwrote a PST file? Never do that.
You most likely have corrupted data.
You will first need to repair the PST file with the Inbox Repair Tool. Then
remove and re-add the Outlook Address Book Service to reset its connection
to your PST. You may also need to recreate those Contacts who do not appear
if this does not work.
--
Russ Valentine
[MVP-Outlook]

Well, to answer Russ' question... after noticing not all people were showing
up I did go back into CONTACTS and verify they were really there.

And,

to

answer David's... yes there are email addresses for each (but I don't deal
with faxes anymore).

As an FYI... we noticed this when I configured a new PC for my wife. Ran
OUTLOOK, let it create it's OUTLOOK.PST, then copied old PC's

OUTLOOK.PST

to
overlay new PC's file (on LAN). However, after noticing some missing...
went back to original PC and the same people don't show up there

either
(for

Alt-K).

Thanks for your comments so far!
Steve



You first. Explain why you think this "missing" Contact should show up.
You've provided no information that would permit troubleshooting

from
this

distance.
--
Russ Valentine
[MVP-Outlook]
Hi all,

I have a little problem... hopefully someone can point me to right
place??

Using Outlook 2003 and have about 100 Contacts. When creating a new
email,
I type part of the addressee in the TO: and hit ALT-K. Most, but NOT
ALL,
"hits" show up... for instance, if I type "je" and Alt-K... 9 (of 10)
show
up.

It's consistent... for "Je" that same person never shows up!

Any ideas? I assume deleting and re-adding the (5-6) "problems" would
FIX
things but wouldn't EXPLAIN what's wrong!!??

Thanks in advance,
Steve