Contacts in outlook...

[Mike]

I had to wipe out & re-install everything on Dad's computer.
When creating a new email & I hit the "To" button, the contacts aren't
showing up.
How do I fix this?
Thanks-

 

[Noel All]

1. Make sure the Contact folder is enabled as an email address book,
right click the folder choose Properties and Outlook Address Book ensure
checkbox to enable as email address book is checked; if this is dimmed or
greyed then go on to No.2

2. Go to Tools > Email Accounts > check "View or change existing
directories or address books" > is the Outlook Address Book present > if it
is present then remove it close and restart Outlook and then re-add it > if
it isn't present then add it > close and restart Outlook.

3. Check that the Contacts are being seen by creating a new mail message
and using the To button

 

[Mike]

Thanks, worked like a charm.

1. Make sure the Contact folder is enabled as an email address book,
right click the folder choose Properties and Outlook Address Book ensure
checkbox to enable as email address book is checked; if this is dimmed or
greyed then go on to No.2

2. Go to Tools > Email Accounts > check "View or change existing
directories or address books" > is the Outlook Address Book present > if
it
is present then remove it close and restart Outlook and then re-add it >
if
it isn't present then add it > close and restart Outlook.

3. Check that the Contacts are being seen by creating a new mail
message
and using the To button