madbassist1 said:When the user holds down her CTRL key (or shift) she cannot select
multiple
files when attempting to open them in Office. In windows explorer she has
no
problem selecting multiple files. What is causing this? How can I correct
it>
Echo S said:Can you swap out keyboards? Or, if the keyboard she has now has two Ctrl
keys, try the other one. It may just be that she has a bad Ctrl key.
--
Echo [MS PPT MVP]
http://www.echosvoice.com
madbassist1 said:I know word and excel there is this problem. She cannot even select
multiple
files. I am able to do it on my workstation, no problem. I've tried
repairing
the apps with no luck. Thanks for your assistance.
Echo S said:Can you swap out keyboards? Or, if the keyboard she has now has two Ctrl
keys, try the other one. It may just be that she has a bad Ctrl key.
--
Echo [MS PPT MVP]
http://www.echosvoice.com
madbassist1 said:I know word and excel there is this problem. She cannot even select
multiple
files. I am able to do it on my workstation, no problem. I've tried
repairing
the apps with no luck. Thanks for your assistance.
madbassist1 said:Echo,
Sorry for the delay. No, it is not a keyboard issue. The user can select
multiple files outside of Office (i.e. in windows explorer, or on her
desktop). When she is trying to open files inside of office, she gets this
error. Holding the shift key and selecting the files does not work,
either.
Echo S said:Can you swap out keyboards? Or, if the keyboard she has now has two Ctrl
keys, try the other one. It may just be that she has a bad Ctrl key.
--
Echo [MS PPT MVP]
http://www.echosvoice.com
madbassist1 said:I know word and excel there is this problem. She cannot even select
multiple
files. I am able to do it on my workstation, no problem. I've tried
repairing
the apps with no luck. Thanks for your assistance.
:
When the user holds down her CTRL key (or shift) she cannot select
multiple
files when attempting to open them in Office. In windows explorer
she
has
no
problem selecting multiple files. What is causing this? How can I
correct
it>
"Office" is the name of a bunch of individual applications (programs)
sold
in a group. Which application are you talking about here? Word? Excel?
PowerPoint? Something else?
Does Ctrl not let her select multiple files, or does it let her select
them
but then doesn't actually open them?
Some applications don't allow you to open more than one file at a
time,
so
the Ctrl button doesn't work in them.
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