Customizing Word Setting

L

lateralus

Why is it when I try to change some options from the TooL's menu and close
it. Once the programe is reopenned it will NOT keep the settings changed in
the options list.

i.e. Tool/options/save, in there I place a check mark where it says "prompt
to save Normal Template".Once that is checked and I close to application, it
will prompt me that one time. I go to see if the change I asked it to keep is
still there and the CHECK MARK is removed.

WHY????
 
J

Jay Freedman

lateralus said:
Why is it when I try to change some options from the TooL's menu and
close it. Once the programe is reopenned it will NOT keep the
settings changed in the options list.

i.e. Tool/options/save, in there I place a check mark where it says
"prompt to save Normal Template".Once that is checked and I close to
application, it will prompt me that one time. I go to see if the
change I asked it to keep is still there and the CHECK MARK is
removed.

WHY????

This is one of the symptoms of a corrupted key in the registry where Word
stores options such as this. See
http://word.mvps.org/FAQs/AppErrors/MissngMenusEtc.htm for steps to fix it.
 
L

lateralus

We (senior tech and myself) have tried the instructions below, but
unfortunetly it still does the same thing. Any things else would be greatly
appreciated.
 
S

Suzanne S. Barnhill

Often the problem is an add-in that changes the settings after Word loads.
 
G

Graham Mayor

Or if this is Word 2003, it could just be being bloody minded. 2003 seems to
forget tools > options settings for reasons I have not been able to fathom.
You may need to add a pair of macros (or add to a pair of macros) - autonew
and autoopen - containing the code to select this option (and any others it
randomly changes).

Sub Autoopen
With Options
.SaveNormalPrompt = True
End With
End Sub
Sub Autonew
With Options
.SaveNormalPrompt = True
End With
End Sub

see http://www.gmayor.com/installing_macro.htm

--
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Graham Mayor - Word MVP


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