Default Paper Size

[Edward O'Brien]

Being in the UK, standard sized paper is A4. Can anyone tell me how to set
Publisher to open in A4. At present it opens in Letter size which means I
have to go to Page Setup and change it every time I want to create a
document.

I have reset both Publisher and Printer but both revert as soon as I close.

TIA

Ed

 

[Ed Bennett]

Being in the UK, standard sized paper is A4. Can anyone tell me how
to set Publisher to open in A4. At present it opens in Letter size
which means I have to go to Page Setup and change it every time I
want to create a document.

You need to go into Start > Printers and Faxes (or Start > Settings >
Printers) and find your default printer. Right-click it, click Properties.
Find the paper size settings there, and set it to A4. Click OK.

 

[Mary Sauer]

Open the printer folder in the control panel, right-click your printer, click
printing preferences.., select A4 in this dialog.

 

[Edward O'Brien]

Thanks, Ed and Mary. However, all is okay in that area. I've checked
everywhere, default printer and the other two (one is Microsoft Office Image
Writer which is disenabled) and all are set to A4. Regional settings are
okay and MS Word 2003 and Excel 97 have no problem. I'm beginning to think I
will need to reinstall publisher. But even that is no guarantee.

It might help to know that when in Page Setup//Layout//Full Page, "Page
Size" is missing and the "Printinig Options" button is greyed out.

Why on earth it doesn't have a "Default" option like Word, I don't know.

Any other suggestions will be gratefully received.

Best wishes,

Ed

 

[Mary Sauer]

What model printer are you using? Have you checked on the manufacturer's web site for
an upgraded driver?
If you decide to reinstall the printer this article will be beneficial:
How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

There are other helpful hints on the above link...

 

[Edward O'Brien]

Hi, Mary. I'm using a HP 950c Deskjet - USB - with the latest driver,
downloaded
quite recently. I generally keep everything well up to date. I'm running XP
Home SP2 and, apart from a small screen resolution problem have had no other
problems. The whole thing is a complete mystery to me. I'm quite surprised
there is no simple selection for a default paper setting the same as in MS
Word.

Since last writing I have uninstalled and reinstalled Publisher with no
change. I was invited to download Office SP1 but hesitate as I have Office
97 as the base and have upgraded with Word 2003 and Publisher 2003. I am
still using Excel 97 along with the other apps. Should anything go wrong,
SP1 cannot be uninstalled.

It's not the end of the world, but I really would like to have things as I
want them.

Can you say that Publisher will normally keep A4 as default if selected, or
is Letter size a fixed default that really can't be changed?

Ed

 

[Mary Sauer]

Did you get your driver from the UK site? I wonder if that makes a difference... The
HP support has a document that your issue happens with French drivers.

 

[Mary Sauer]

Try this, open the printer folder, right-click the printer, click properties,
advanced tab, printing default button, maybe setting it up in this dialog will do it.

 

[Edward O'Brien]

Yes, Mary. Been there. "Printing Defaults..." is set at A4!!

I'll check the HP website and make sure about the UK vurses elsewhere point.
I'll get back to you with what I come up with.


Ed

 

[Edward O'Brien]

Hi, Mary. Visited the HP website and had them do a remote check of my PC.
On their site you select your country first before moving onto the drivers
section. The check states: "You are using the latest driver! A check of your
driver settings shows no problems." I have placed the problem on their
Support page and can expect an answer pretty quickly. (HP are very good at
this)! I'll get back when I've heard from them.

Ed

 

[Ed Bennett]

Hi, Mary. I'm using a HP 950c Deskjet - USB - with the latest driver,
downloaded
quite recently. I generally keep everything well up to date.

I am using that printer with Publisher 2003, and have A4 as my default paper
size in Publisher.

I'm
running XP Home SP2 and, apart from a small screen resolution problem
have had no other problems. The whole thing is a complete mystery to
me. I'm quite surprised there is no simple selection for a default
paper setting the same as in MS Word.

You mentioned that before - it's just the way that Publisher works.

Can you say that Publisher will normally keep A4 as default if
selected, or is Letter size a fixed default that really can't be
changed?

Do you think we would have taken you through the run-around if Publisher
could not do this?

Letter is not by any means a fixed default (although unfortunately it is
default on all English-language installs of Windows, and must be manually
changed).

I can assure you that Publisher *will* do this, and *does* on my machine.

SP1 for Office 2003 can be installed on an upgrade version, and programs
from older Office versions should be left unaffected.

Under Start > Printers and Faxes, can you make sure that the 950c is
selected as default (it has the green tick on its icon), and that you have
checked both the "Advanced Print Settings" and the "Printing Defaults".

Out of interest, what has the Document Image Writer got selected as its
default paper size?

 

[Andrew Z Carpenter [MVP:Windows:Security]]

in message
Hi, Mary. I'm using a HP 950c Deskjet - USB - with the
latest driver, downloaded quite recently. I generally
keep everything well up to date. I'm running XP Home SP2
and, apart from a small screen resolution problem have
had no other problems. The whole thing is a complete
mystery to me. I'm quite surprised there is no simple
selection for a default paper setting the same as in MS
Word.

Since last writing I have uninstalled and reinstalled
Publisher with no change. I was invited to download
Office SP1 but hesitate as I have Office 97 as the base
and have upgraded with Word 2003 and Publisher 2003. I
am still using Excel 97 along with the other apps.
Should anything go wrong, SP1 cannot be uninstalled.

It's not the end of the world, but I really would like
to have things as I want them.

Can you say that Publisher will normally keep A4 as
default if selected, or is Letter size a fixed default
that really can't be changed?

Ed

Hi Ed,

I too am in the UK but don't have a problem with Publisher
and paper sizes.

As far as I know, Publisher simply queries the default
printer for it's default paper size, and sets up your
document to match that.

Which driver are you using from HP? The 'Basic' driver
or the 'Full Featured' driver?

I'm now downloading the Basic driver and will install that
on my own machine to see exactly what options you get.

Try the following - Start, Printers & Faxes, right-click
your printer and choose 'Printing Preferences'. Check out
all the default options there and ensure they are set to
A4.

Another possibility is that the driver will set it's
default paper size depending on your regional settings.

Check your computer correctly knows what country it is in,
and that you have set it for the British time zone, and a
British Keyboard, and English (United Kingdom) Language.

You can find these settings within Control Panel, Regional
and Language Options.

I have just installed the printer myself, and it defaulted
to A4 in all possible places.

Try the tips I gave above, and let us know.

Andrew

 

[Edward O'Brien]

Thanks, Ed.

"I am using that printer with Publisher 2003, and have A4 as my default
paper
size in Publisher".

I now know for sure it does do it and always did think that, but because I
can't get it, I could not be sure.

"Do you think we would have taken you through the run-around if Publisher
could not do this?"

No, Ed. I have the utmost respect for all of you as nice people as well as
professionals. You will have to forgive a little frustration creeping into
my mail. It's hard to sound cheerful in print...

"I can assure you that Publisher *will* do this, and *does* on my machine."

I believe you, Ed. Like I said, I found it hard to believe I could not do
it. Yet I can't.

"SP1 for Office 2003 can be installed on an upgrade version, and programs
from older Office versions should be left unaffected."

With that, I will install it. Perhaps it will help...

"Under Start > Printers and Faxes, can you make sure that the 950c is
selected as default (it has the green tick on its icon), and that you have
checked both the "Advanced Print Settings" and the "Printing Defaults".

Out of interest, what has the Document Image Writer got selected as its
default paper size?"

Yes, Ed. The 950c is set at default. I also have 950c (2) which is not the
default printer (I don't know how it got there!) but the paper size default
is, nonetheless, A4. The Document Image Writer, as with the others,
(Printing Defaults...) is also set to A4.

Regards,

Ed

 

[Edward O'Brien]

Hi, Andrew.

Thanks for all that.... As you will see from my recent postings, all you
have suggested has been done. I did not know about a "Full Featured Driver"
but HP did a remote check of my PC and found the latest driver with all the
settings correct. I'll wait to hear from you when you try this other
driver. It's very good of you to go to so much trouble.

Regards,

Ed

 

[Edward O'Brien]

Hi, Ed.

I have now instralled Office 2003 SP1. It went smoothly but I'm afraid it
did not resolve my problem.

With all the input I have had without success, I am becoming resigned to
living with the problem.

Regards,

Ed

 

[Edward O'Brien]

Hi, Andrew.

I checked with HP and I do have the "Full Features Driver". I uninstalled
and reinstalled the driver just in case there might be a bug there, but
still no change in Publisher.

I don't know anywhere else I can check. Everything is defaulted to; A4,
United Kingdom, English (United Kingdom) and the 950c printer is set as
Default.

MS Word 2003, Excel and Access 97 are all defaulted to A4..., but not
Publisher!!!

I wonder if there is a Registry glitch! I wouldn't know where to look,
though.

If you think of anything, I'll be checking back every so often in case
someone comes up with any further suggestions.

Kind regards,

Ed

Hi, Andrew.

Thanks for all that.... As you will see from my recent postings, all you
have suggested has been done. I did not know about a "Full Featured
Driver" but HP did a remote check of my PC and found the latest driver
with all the settings correct. I'll wait to hear from you when you try
this other driver. It's very good of you to go to so much trouble.

Regards,

Ed

 

[Andrew Z Carpenter [MVP:Windows:Security]]

MS Word 2003, Excel and Access 97 are all defaulted to A4..., but
not Publisher!!!

If you think of anything, I'll be checking back every so often in
case someone comes up with any further suggestions.

How about if you check the 'Microsoft Office 2003 Language Settings'
under 'Microsoft Office Tools' on the Start Menu? Ensure the only
enabled language is English (U.K.) and that it's set as the default.

 

[Edward O'Brien]

Hadn't thought about that one, Andrew. Raised a brief spark of hope. Sad,
however, it is set to English (UK). I have contacted Microsoft Support and
hope to hear from them some time tomorrow. I have two free questions and
they took a remote picture of the OS. Let's hope they find something...
I'll let you know.

Thanks and best wishes,

Ed

 

[Edward O'Brien]

Hi, Andrew.

Microsoft sorted it.... Would you believe how simple - Publisher reads the
default paper size from the printer, as we all knew, but if the printer
driver has been changed or updated, it will remember the last setting used,
in my case clearly "Letter" size. To change the default you have got to
use the "Print" option in the 'File' menu and manually change it there. It
then remembers it. Using Page Setup or using the "Print" icon on the
toolbar - which does not launch the print dialogue box - has no effect.

Thanks for all your trouble. I'll copy this to your e-mail address and to Ed
Bennett and Mary Sauer.

Best wishes and compliments of the season.

Ed

 

[zuluclayman]

thanks fo sorting this one out it has been bugging me for two days now