Duplicate emails

[John]

Hi

outlook 2003 with exchange 2003. Once in a while a user receives two copies
off an email. What could be the problem?

Many Thanks

Regards

 

[Roady [MVP]]

Plenty of things. Could even be sender side. If it shows up twice in OWA it
is probably a sender related issue. Check the header info for more details.

 

[John]

What am I looking in header? Thanks

Regards

Plenty of things. Could even be sender side. If it shows up twice in OWA
it is probably a sender related issue. Check the header info for more
details.

 

[Roady [MVP]]

Usually for time differences or other identifiers which could indicate a
unique new email being send. A common issue on the sender side is that it
hangs in an outgoing mail virus scan and gets send multiple times.