Entourage 2004 crashes very often

M

Michal

I am facing very awful error with Microsoft Entourage 2004 (version
11.3.3 build 061213). I am using Microsoft Entourage in Microsoft
Exchange environment and just a few minutes upon synchronization starts
I got following error and the application crashes. Can somebody help me
to solve this problem ? Thanks in advance:

Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2007-01-25 11:19:35 -0500
Application Name: Microsoft Entourage
Application Version: 11.3.3.061214
Module Name: Microsoft Framework DB
Module Version: 11.3.3.061213
Module Offset: 0x000ab500
Extra app info: Reg=English Loc=0x0409


Thread 0:

# 1 0x9000ab48 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib +
0x0000ab48)
# 2 0x9000aa9c in _mach_msg + 0x0000003C (libSystem.B.dylib +
0x0000aa9c)
# 3 0x90bf0eb4 in _SwitchContexts + 0x0000005C (CarbonCore +
0x00067eb4)
# 4 0x90be6b2c in _YieldToThread + 0x00000170 (CarbonCore +
0x0005db2c)
# 5 0x00509688 in (PowerPlantZ + 0x00064798)
# 6 0x0253633c in (Microsoft Entourage + 0x0048932c)
# 7 0x004c3c28 in (PowerPlantZ + 0x0001ed38)
# 8 0x004c3a40 in (PowerPlantZ + 0x0001eb50)
# 9 0x004bf4ec in (PowerPlantZ + 0x0001a5fc)
# 10 0x020c9178 in (Microsoft Entourage + 0x0001c168)
# 11 0x004bf2bc in (PowerPlantZ + 0x0001a3cc)
# 12 0x020c6298 in (Microsoft Entourage + 0x00019288)
# 13 0x0254d710 in (Microsoft Entourage + 0x004a0700)

PPC Thread State:
srr0: 0x9000ab48 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000aa9c ctr: 0x9000ab40 mq:0x00000000
r0: 0xffffffe1 r1: 0xbffff340 r2: 0x00000000 r3:0xbffff3f0
r4: 0x00000003 r5: 0x00000018 r6: 0x00000020 r7:0x00002a03
r8: 0x00000000 r9: 0x00000000 r10: 0x90be6b84 r11:0xa0006a28
r12: 0x9000ab40 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0xbffffcd4 r21: 0xffffffff r22: 0xbffffa80 r23:0x00000018
r24: 0xbffff3f0 r25: 0x00000020 r26: 0x00002a03 r27:0x00000000
r28: 0x00000000 r29: 0x00000003 r30: 0x00000003 r31:0x90bf0e80


Thread 1:

# 1 0x90040978 in _mach_wait_until + 0x00000008 (libSystem.B.dylib +
0x00040978)
# 2 0x90040744 in _nanosleep + 0x00000184 (libSystem.B.dylib +
0x00040744)
# 3 0x9004056c in _sleep + 0x0000008C (libSystem.B.dylib +
0x0004056c)
# 4 0x029c215c in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem +
0x0006715c)
# 5 0x029c1628 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem +
0x00066628)
# 6 0x029c1754 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem +
0x00066754)
# 7 0x029c2234 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem +
0x00067234)
# 8 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002b504)

PPC Thread State:
srr0: 0x90040978 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x90040744 ctr: 0x90040970 mq:0x00000000
r0: 0xffffffa6 r1: 0xf0080a40 r2: 0x027940d2 r3:0x0000032d
r4: 0x8af39049 r5: 0x0000032d r6: 0x00000000 r7:0x00000000
r8: 0x900408a8 r9: 0x00000000 r10: 0x90032024 r11:0xa0006c10
r12: 0x90040970 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x901c05d0 r25: 0xf0080b20 r26: 0xa00105d0 r27:0xa00105d0
r28: 0x0000032d r29: 0x8af39049 r30: 0xf0080b18 r31:0x900405d0


Thread 2:

# 1 0x9000ab48 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib +
0x0000ab48)
# 2 0x9000aa9c in _mach_msg + 0x0000003C (libSystem.B.dylib +
0x0000aa9c)
# 3 0x907dcb74 in ___CFRunLoopRun + 0x0000033C (CoreFoundation +
0x00022b74)
# 4 0x907dc478 in _CFRunLoopRunSpecific + 0x00000108 (CoreFoundation
+ 0x00022478)
# 5 0x91455638 in __ZN10HALRunLoop9OwnThreadEPv + 0x00000104
(CoreAudio + 0x00015638)
# 6 0x914553d8 in __ZN9CAPThread5EntryEPS_ + 0x0000005C (CoreAudio +
0x000153d8)
# 7 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002b504)

PPC Thread State:
srr0: 0x9000ab48 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x9000aa9c ctr: 0x9000ab40 mq:0x00000000
r0: 0xffffffe1 r1: 0xf0203770 r2: 0xffffffff r3:0xf0203840
r4: 0x03000006 r5: 0x00000000 r6: 0x00000450 r7:0x00008d03
r8: 0x00000000 r9: 0x00000000 r10: 0x914421e8 r11:0xa0006a28
r12: 0x9000ab40 r13: 0x00000000 r14: 0x00000000 r15:0x00000001
r16: 0x00000000 r17: 0x00000000 r18: 0x00008f07 r19:0x00000000
r20: 0x05c26b7b r21: 0x4315887f r22: 0x003c3c98 r23:0x00000000
r24: 0xf0203840 r25: 0x00000450 r26: 0x00008d03 r27:0x00000000
r28: 0x00000000 r29: 0x03000006 r30: 0x03000006 r31:0x907dc850


Thread 3 crashed:

# 1 0x013d2e00 in (Microsoft Framework DB + 0x000ab500)
# 2 0x013d2df4 in (Microsoft Framework DB + 0x000ab4f4)
# 3 0x013d303c in (Microsoft Framework DB + 0x000ab73c)
# 4 0x013bc40c in (Microsoft Framework DB + 0x00094b0c)
# 5 0x013bc164 in (Microsoft Framework DB + 0x00094864)
# 6 0x013bfcc8 in (Microsoft Framework DB + 0x000983c8)
# 7 0x022c0688 in (Microsoft Entourage + 0x00213678)
# 8 0x022c6a7c in (Microsoft Entourage + 0x00219a6c)
# 9 0x022c69ec in (Microsoft Entourage + 0x002199dc)
# 10 0x0236295c in (Microsoft Entourage + 0x002b594c)
# 11 0x02362a08 in (Microsoft Entourage + 0x002b59f8)
# 12 0x023628b4 in (Microsoft Entourage + 0x002b58a4)
# 13 0x02362880 in (Microsoft Entourage + 0x002b5870)
# 14 0x022f1034 in (Microsoft Entourage + 0x00244024)
# 15 0x02364410 in (Microsoft Entourage + 0x002b7400)
# 16 0x013b2290 in (Microsoft Framework DB + 0x0008a990)
# 17 0x02364358 in (Microsoft Entourage + 0x002b7348)
# 18 0x022ec8d4 in (Microsoft Entourage + 0x0023f8c4)
# 19 0x021a7c20 in (Microsoft Entourage + 0x000fac10)
# 20 0x024f1f70 in (Microsoft Entourage + 0x00444f60)
# 21 0x024f17c8 in (Microsoft Entourage + 0x004447b8)
# 22 0x021c5c48 in (Microsoft Entourage + 0x00118c38)
# 23 0x021b35dc in (Microsoft Entourage + 0x001065cc)
# 24 0x021b2c14 in (Microsoft Entourage + 0x00105c04)
# 25 0x021b2598 in (Microsoft Entourage + 0x00105588)
# 26 0x021b40e0 in (Microsoft Entourage + 0x001070d0)
# 27 0x0253dd34 in (Microsoft Entourage + 0x00490d24)
# 28 0x0050a8b0 in (PowerPlantZ + 0x000659c0)
# 29 0x90bf0f58 in _InvokeThreadEntryUPP + 0x00000014 (CarbonCore +
0x00067f58)
# 30 0x90bf0b78 in _CooperativeThread + 0x000000D8 (CarbonCore +
0x00067b78)
# 31 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002b504)

PPC Thread State:
srr0: 0x013d2e00 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x013d2df4 ctr: 0x90000fa0 mq:0x00000000
r0: 0x00000000 r1: 0xf0181470 r2: 0x0170e000 r3:0x00000000
r4: 0x00000000 r5: 0x00000000 r6: 0xf0181244 r7:0x00000006
r8: 0x00000006 r9: 0x00000000 r10: 0x08a007eb r11:0xa00061ec
r12: 0x90000fa0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x05c8c370 r17: 0x00000000 r18: 0xf01829ec r19:0xf01829d0
r20: 0x00000000 r21: 0x00000000 r22: 0xf01826f8 r23:0x00000000
r24: 0x00000002 r25: 0xf01817a4 r26: 0x05b74000 r27:0xf0181618
r28: 0xf90d3e79 r29: 0xf0181550 r30: 0x0caa4003 r31:0x0893f5d0


Thread 4:

# 1 0x9000ab48 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib +
0x0000ab48)
# 2 0x9000aa9c in _mach_msg + 0x0000003C (libSystem.B.dylib +
0x0000aa9c)
# 3 0x90bf0eb4 in _SwitchContexts + 0x0000005C (CarbonCore +
0x00067eb4)
# 4 0x90be6b2c in _YieldToThread + 0x00000170 (CarbonCore +
0x0005db2c)
# 5 0x00509688 in (PowerPlantZ + 0x00064798)
# 6 0x021b2b5c in (Microsoft Entourage + 0x00105b4c)
# 7 0x021b2598 in (Microsoft Entourage + 0x00105588)
# 8 0x021b40e0 in (Microsoft Entourage + 0x001070d0)
# 9 0x0253dd34 in (Microsoft Entourage + 0x00490d24)
# 10 0x0050a8b0 in (PowerPlantZ + 0x000659c0)
# 11 0x90bf0f58 in _InvokeThreadEntryUPP + 0x00000014 (CarbonCore +
0x00067f58)
# 12 0x90bf0b78 in _CooperativeThread + 0x000000D8 (CarbonCore +
0x00067b78)
# 13 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002b504)

PPC Thread State:
srr0: 0x9000ab48 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000aa9c ctr: 0x9000ab40 mq:0x00000000
r0: 0xffffffe1 r1: 0xf0305a00 r2: 0x00000000 r3:0xf0305ab0
r4: 0x00000003 r5: 0x00000018 r6: 0x00000020 r7:0x0000c0e3
r8: 0x00000000 r9: 0x00000000 r10: 0x90be6b84 r11:0xa0006a28
r12: 0x9000ab40 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000018
r24: 0xf0305ab0 r25: 0x00000020 r26: 0x0000c0e3 r27:0x00000000
r28: 0x00000000 r29: 0x00000003 r30: 0x00000003 r31:0x90bf0e80


Thread 5:

# 1 0x9000ab48 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib +
0x0000ab48)
# 2 0x9000aa9c in _mach_msg + 0x0000003C (libSystem.B.dylib +
0x0000aa9c)
# 3 0x90bf0eb4 in _SwitchContexts + 0x0000005C (CarbonCore +
0x00067eb4)
# 4 0x90be6b2c in _YieldToThread + 0x00000170 (CarbonCore +
0x0005db2c)
# 5 0x00509688 in (PowerPlantZ + 0x00064798)
# 6 0x02377920 in (Microsoft Entourage + 0x002ca910)
# 7 0x023777b0 in (Microsoft Entourage + 0x002ca7a0)
# 8 0x0242a368 in (Microsoft Entourage + 0x0037d358)
# 9 0x021d714c in (Microsoft Entourage + 0x0012a13c)
# 10 0x02377694 in (Microsoft Entourage + 0x002ca684)
# 11 0x02377894 in (Microsoft Entourage + 0x002ca884)
# 12 0x02973374 in _NLThreadSleep + 0x00000254 (ShMem + 0x00018374)
# 13 0x029733e0 in _NLThreadSleep + 0x000002C0 (ShMem + 0x000183e0)
# 14 0x0296ad8c in _NLDisposeClientContext + 0x00002670 (ShMem +
0x0000fd8c)
# 15 0x0298ab0c in _NLSetPassportNexusURL + 0x000021A8 (ShMem +
0x0002fb0c)
# 16 0x0296b1c4 in _NLDisposeClientContext + 0x00002AA8 (ShMem +
0x000101c4)
# 17 0x0299e7a8 in _NLDisposeCookieIterator + 0x0000433C (ShMem +
0x000437a8)
# 18 0x029a2728 in _NLHandleHTTPTransaction + 0x0000030C (ShMem +
0x00047728)
# 19 0x007590cc in (MCPCoreZ + 0x00024a6c)
# 20 0x023818b0 in (Microsoft Entourage + 0x002d48a0)
# 21 0x02428f28 in (Microsoft Entourage + 0x0037bf18)
# 22 0x021d674c in (Microsoft Entourage + 0x0012973c)
# 23 0x02432950 in (Microsoft Entourage + 0x00385940)
# 24 0x02426a58 in (Microsoft Entourage + 0x00379a48)
# 25 0x021ab910 in (Microsoft Entourage + 0x000fe900)
# 26 0x021a8a50 in (Microsoft Entourage + 0x000fba40)
# 27 0x024f32f0 in (Microsoft Entourage + 0x004462e0)
# 28 0x024f2e50 in (Microsoft Entourage + 0x00445e40)
# 29 0x024f1928 in (Microsoft Entourage + 0x00444918)
# 30 0x021c5c48 in (Microsoft Entourage + 0x00118c38)
# 31 0x021b35dc in (Microsoft Entourage + 0x001065cc)
# 32 0x021b2c14 in (Microsoft Entourage + 0x00105c04)
# 33 0x021b2598 in (Microsoft Entourage + 0x00105588)
# 34 0x021b40e0 in (Microsoft Entourage + 0x001070d0)
# 35 0x0253dd34 in (Microsoft Entourage + 0x00490d24)
# 36 0x0050a8b0 in (PowerPlantZ + 0x000659c0)
# 37 0x90bf0f58 in _InvokeThreadEntryUPP + 0x00000014 (CarbonCore +
0x00067f58)
# 38 0x90bf0b78 in _CooperativeThread + 0x000000D8 (CarbonCore +
0x00067b78)
# 39 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002b504)

PPC Thread State:
srr0: 0x9000ab48 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000aa9c ctr: 0x9000ab40 mq:0x00000000
r0: 0xffffffe1 r1: 0xf0406100 r2: 0x00000000 r3:0xf04061b0
r4: 0x00000003 r5: 0x00000018 r6: 0x00000020 r7:0x0000c803
r8: 0x00000000 r9: 0x00000000 r10: 0x90be6b84 r11:0xa0006a28
r12: 0x9000ab40 r13: 0xf04076d0 r14: 0x01642038 r15:0x0820f5b0
r16: 0x089367a0 r17: 0x0296ad08 r18: 0x029ca638 r19:0x01641ee8
r20: 0x01644700 r21: 0x027eb078 r22: 0x01585140 r23:0x00000018
r24: 0xf04061b0 r25: 0x00000020 r26: 0x0000c803 r27:0x00000000
r28: 0x00000000 r29: 0x00000003 r30: 0x00000003 r31:0x90bf0e80


Thread 6:

# 1 0x9000ab48 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib +
0x0000ab48)
# 2 0x9000aa9c in _mach_msg + 0x0000003C (libSystem.B.dylib +
0x0000aa9c)
# 3 0x90bf0eb4 in _SwitchContexts + 0x0000005C (CarbonCore +
0x00067eb4)
# 4 0x90be6b2c in _YieldToThread + 0x00000170 (CarbonCore +
0x0005db2c)
# 5 0x00509688 in (PowerPlantZ + 0x00064798)
# 6 0x023779ec in (Microsoft Entourage + 0x002ca9dc)
# 7 0x02377808 in (Microsoft Entourage + 0x002ca7f8)
# 8 0x0242a368 in (Microsoft Entourage + 0x0037d358)
# 9 0x021d714c in (Microsoft Entourage + 0x0012a13c)
# 10 0x02377694 in (Microsoft Entourage + 0x002ca684)
# 11 0x02377894 in (Microsoft Entourage + 0x002ca884)
# 12 0x02973374 in _NLThreadSleep + 0x00000254 (ShMem + 0x00018374)
# 13 0x029733e0 in _NLThreadSleep + 0x000002C0 (ShMem + 0x000183e0)
# 14 0x0297365c in _NLThreadSleep + 0x0000053C (ShMem + 0x0001865c)
# 15 0x02973720 in _NLThreadSleep + 0x00000600 (ShMem + 0x00018720)
# 16 0x029773c4 in _NLNotifyThread + 0x00000C04 (ShMem + 0x0001c3c4)
# 17 0x02977b60 in _NLNotifyThread + 0x000013A0 (ShMem + 0x0001cb60)
# 18 0x0298ab30 in _NLSetPassportNexusURL + 0x000021CC (ShMem +
0x0002fb30)
# 19 0x0296b2b4 in _NLDisposeClientContext + 0x00002B98 (ShMem +
0x000102b4)
# 20 0x02970278 in _NLDisposeDNSResponse + 0x000018B4 (ShMem +
0x00015278)
# 21 0x029c9dc8 in _MerpUnregisterCFMFragment + 0x00008818 (ShMem +
0x0006edc8)
# 22 0x02970308 in _NLDisposeDNSResponse + 0x00001944 (ShMem +
0x00015308)
# 23 0x02970d74 in _NLDisposeDNSResponse + 0x000023B0 (ShMem +
0x00015d74)
# 24 0x029a1e24 in _NLDisposeCookieIterator + 0x000079B8 (ShMem +
0x00046e24)
# 25 0x029a27a8 in _NLHandleHTTPTransaction + 0x0000038C (ShMem +
0x000477a8)
# 26 0x007590cc in (MCPCoreZ + 0x00024a6c)
# 27 0x023818b0 in (Microsoft Entourage + 0x002d48a0)
# 28 0x02428f28 in (Microsoft Entourage + 0x0037bf18)
# 29 0x021d674c in (Microsoft Entourage + 0x0012973c)
# 30 0x02431df8 in (Microsoft Entourage + 0x00384de8)
# 31 0x02426184 in (Microsoft Entourage + 0x00379174)
# 32 0x021b79d4 in (Microsoft Entourage + 0x0010a9c4)
# 33 0x021a52f8 in (Microsoft Entourage + 0x000f82e8)
# 34 0x024f120c in (Microsoft Entourage + 0x004441fc)
# 35 0x021c5be8 in (Microsoft Entourage + 0x00118bd8)
# 36 0x021b35dc in (Microsoft Entourage + 0x001065cc)
# 37 0x021b2c14 in (Microsoft Entourage + 0x00105c04)
# 38 0x021b2598 in (Microsoft Entourage + 0x00105588)
# 39 0x021b40e0 in (Microsoft Entourage + 0x001070d0)
# 40 0x0253dd34 in (Microsoft Entourage + 0x00490d24)
# 41 0x0050a8b0 in (PowerPlantZ + 0x000659c0)
# 42 0x90bf0f58 in _InvokeThreadEntryUPP + 0x00000014 (CarbonCore +
0x00067f58)
# 43 0x90bf0b78 in _CooperativeThread + 0x000000D8 (CarbonCore +
0x00067b78)
# 44 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002b504)

PPC Thread State:
srr0: 0x9000ab48 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000aa9c ctr: 0x9000ab40 mq:0x00000000
r0: 0xffffffe1 r1: 0xf0283520 r2: 0x00000000 r3:0xf02835d0
r4: 0x00000003 r5: 0x00000018 r6: 0x00000020 r7:0x0000c707
r8: 0x00000000 r9: 0x00000000 r10: 0x90be6b84 r11:0xa0006a28
r12: 0x9000ab40 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0xf02849ec r19:0x01641ee8
r20: 0x01644700 r21: 0x027eb078 r22: 0x01585140 r23:0x00000018
r24: 0xf02835d0 r25: 0x00000020 r26: 0x0000c707 r27:0x00000000
r28: 0x00000000 r29: 0x00000003 r30: 0x00000003 r31:0x90bf0e80


Thread 7:

# 1 0x9001f08c in _select + 0x0000000C (libSystem.B.dylib +
0x0001f08c)
# 2 0x029773a4 in _NLNotifyThread + 0x00000BE4 (ShMem + 0x0001c3a4)
# 3 0x02977b60 in _NLNotifyThread + 0x000013A0 (ShMem + 0x0001cb60)
# 4 0x0296b2c4 in _NLDisposeClientContext + 0x00002BA8 (ShMem +
0x000102c4)
# 5 0x02970278 in _NLDisposeDNSResponse + 0x000018B4 (ShMem +
0x00015278)
# 6 0x02970308 in _NLDisposeDNSResponse + 0x00001944 (ShMem +
0x00015308)
# 7 0x02970d74 in _NLDisposeDNSResponse + 0x000023B0 (ShMem +
0x00015d74)
# 8 0x029723b4 in _NLReceive + 0x000002B0 (ShMem + 0x000173b4)
# 9 0x007582fc in (MCPCoreZ + 0x00023c9c)
# 10 0x024303d8 in (Microsoft Entourage + 0x003833c8)
# 11 0x90c35d28 in __MP_CFMTaskProc + 0x0000001C (CarbonCore +
0x000acd28)
# 12 0x90bc48ac in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x0003b8ac)
# 13 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002b504)

PPC Thread State:
srr0: 0x9001f08c srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x20000000 lr: 0x029773a4 ctr: 0x9001f080 mq:0x00000000
r0: 0x0000005d r1: 0xf0386900 r2: 0x00000019 r3:0x0000001a
r4: 0xf0386958 r5: 0x00000000 r6: 0x00000000 r7:0xf0386950
r8: 0x02000000 r9: 0x00000000 r10: 0x00000001 r11:0x029cc2b0
r12: 0x9001f080 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x029702ac r25: 0x00000000 r26: 0x05c9b950 r27:0x7fffffff
r28: 0xf0386958 r29: 0x00000000 r30: 0xf0386958 r31:0xf03869d8


Loaded modules:

0: LaunchCFMApp:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
1: PowerPlantZ (11.3.3.061213 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
2: MCP RuntimeZ.DLL (11.3.3.061213 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCPZ.stb (11.3.3.061213 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: MCPCoreZ (11.3.3.061213 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
5: Microsoft Framework UI (11.3.3.061213 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Framework
6: Microsoft Framework DB (11.3.3.061213 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Framework
7: Microsoft Entourage (11.3.3.061214 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Microsoft Entourage
8: ShMem (11.2.4.060425 Reg=English Loc=0x0000):
/Applications/Microsoft Office
2004/Office/ShMem.bundle/Contents/MacOS/ShMem
9: AOAHALPlugin (2.5.6b5 Reg=English Loc=0x0000):
/System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bundle/Contents/MacOS/AOAHALPlugin
10: English Spelling (11.00.00.000 Reg=(null) Loc=0x0000):
/Applications/Microsoft Office 2004/Shared Applications/Proofing
Tools/English Spelling
11: SoundManagerComponents (3.9.1 Reg=English Loc=0x0000):
/System/Library/Components/SoundManagerComponents.component/Contents/MacOS/SoundManagerComponents
12: QuickTimeFireWireDV (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV
13: Unicode Encodings (2.0 Reg=English Loc=0x0000):
/System/Library/TextEncodings/Unicode
Encodings.bundle/Contents/MacOS/Unicode Encodings
14: SpotlightCM (121.36 Reg=English Loc=0x0000):
/System/Library/Contextual Menu
Items/SpotlightCM.plugin/Contents/MacOS/SpotlightCM
15: AutomatorCMM (63 Reg=English Loc=0x0000):
/System/Library/Contextual Menu
Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
16: FolderActionsMenu (1.3.1 Reg=English Loc=0x0000):
/System/Library/Contextual Menu
Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
17: ApplePixletVideo (1.2d5 Reg=English Loc=0x0000):
/System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixletVideo
18: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
19: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
20: CoreText:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
21: ATS:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
22: CoreGraphics:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
23: CoreFoundation:
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
24: CoreServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
25: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
26: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
27: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
28: libauto.dylib: /usr/lib/libauto.dylib
29: CarbonCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
30: OSServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
31: CFNetwork:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
32: WebServicesCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
33: SearchKit:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
34: Metadata:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
35: libz.1.dylib: /usr/lib/libz.1.dylib
36: Security:
/System/Library/Frameworks/Security.framework/Versions/A/Security
37: DiskArbitration:
/System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
38: SystemConfiguration:
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
39: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
40: libbsm.dylib: /usr/lib/libbsm.dylib
41: CoreAudio:
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
42: ApplicationServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
43: AE:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
44: ColorSync:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
45: PrintCore:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
46: QD:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
47: HIServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
48: LangAnalysis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
49: FindByContent:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
50: LaunchServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
51: SpeechSynthesis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
52: ImageIO:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
53: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
54: libcups.2.dylib: /usr/lib/libcups.2.dylib
55: libJPEG.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
56: libJP2.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
57: libGIF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
58: libRaw.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
59: libTIFF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
60: libPng.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
61: libRadiance.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
62: Accelerate:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
63: vImage:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
64: vecLib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
65: libvMisc.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
66: libvDSP.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
67: libBLAS.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
68: libLAPACK.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
69: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
70: Foundation:
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
71: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
72: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
73: libGL.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
74: libGLU.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
75: Carbon:
/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
76: ImageCapture:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
77: SpeechRecognition:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
78: SecurityHI:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
79: Ink:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
80: Help:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
81: OpenScripting:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
82: Print:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
83: HTMLRendering:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
84: NavigationServices:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
85: CarbonSound:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
86: CommonPanels:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
87: HIToolbox:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
88: OpenGL:
/System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
89: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
90: AppKit:
/System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
91: CoreData:
/System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
92: AudioToolbox:
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
93: AudioUnit:
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
94: QuartzCore:
/System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
95: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
96: libGLImage.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
97: libCGATS.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
98: libCSync.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
99: libRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
100: QuickTime:
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
101: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
102: libmx.A.dylib: /usr/lib/libmx.A.dylib
103: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
104: vecLib:
/System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
105: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
106: QuickTimeComponents (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
107: QuickTimeH264 (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
108: QuickTimeH264.altivec (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH264.altivec
109: QuickTimeMPEG4 (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4
110: OpenTransport:
/System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
111: DVComponentGlue:
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue

Operating System Information
Operating System: Mac OS X 10.4.8 (Build 8L127)
CPU: G4 (7450), Number: 1, Speed: 1249 MHz
gestaltPhysicalRAMSize err = 0, result = 768 MB
gestaltSystemVersion err = 0, result = 0x1048
Screen: 640 x 480, depth = 32, ltbr = 0, 0, 480, 640

Microsoft Application Information:
Error Reporting UUID: 89ABA838-A710-11DB-8C47-000A95F05334
Time from launch: 0 hours, 8 minutes, 34 seconds
Total errors on this client: 13
 
D

Diane Ross

I am facing very awful error with Microsoft Entourage 2004 (version
11.3.3 build 061213). I am using Microsoft Entourage in Microsoft
Exchange environment and just a few minutes upon synchronization starts
I got following error and the application crashes. Can somebody help me
to solve this problem ? Thanks in advance:

Most of us don't know how to read logs sorry. Can you provide more details
about your crashing so we can know what to suggest?

Basics for troubleshooting is to test in a new blank Identity (this
eliminates database corruption) and to test in a new User (this eliminates
problems in the User folder like corrupt preferences or conflicts).

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>
 
M

Michal

Well, the identity is rebuild (reduced from 5.7 to 2.3 GB). As I said
it's Microsoft Exchange environment and we are facing a little problem
with Junk/Spam because there is over 5.000 junk/spam e-mail on Exchange
so it takes really hours when the e-mail box is synchronized. It is
also performance problem on this computer (older G4 1.25 GHz with 768
MB RAM). And final question is also possible to say Entourage "don't
synchronize this folder"? Because synchronizing junk/spam folder is
from my point of view wasting time and system resources. Thanks for any
idea.
 

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