G
GKC
Can someone help me with a chronic problem?
I currently have:
Windows 2000
Office 97
Here is what is happening:
When I double click a *.doc file (or click a shortcut), MS Word opens the
file but then gives me an error message that says "....file is being used by
XXX. Do you want to make another copy?" This happens only when I double
click the first file. If I double click a second file when Word is open, I
don't get the problem. If I open Word first, the File/Open, I don't get the
problem.
After a lot of searching and trouble shooting here is what I have done
(without success).
1. Searched for and deleted all "*.tmp" and "~$*.do*" files. (I tried this
with and without a reboot.)
2. Deleted all "normal.dot" files and allowed Office to recreate them.
3. Removed and reinstalled Office 97. (It works for a while but the problem
returns. I can't say that I relate the recurrence to a system crash.)
Additional data
1. I used to have Excel 97 (from Office 97) and all of Office XP Pro (except
Excel) installed. (I won't bore you but I prefer Excel 97). I had the same
problem with Excel 97 but not Word. I resolved this by removal and
reinstallation.
2. Because of other issues, I have subsequently removed both Office 97 and
Office XP and reinstalled only Office 97. Now I have the Word 97 problem.
Any ideas?
Thanks,
GKC
I currently have:
Windows 2000
Office 97
Here is what is happening:
When I double click a *.doc file (or click a shortcut), MS Word opens the
file but then gives me an error message that says "....file is being used by
XXX. Do you want to make another copy?" This happens only when I double
click the first file. If I double click a second file when Word is open, I
don't get the problem. If I open Word first, the File/Open, I don't get the
problem.
After a lot of searching and trouble shooting here is what I have done
(without success).
1. Searched for and deleted all "*.tmp" and "~$*.do*" files. (I tried this
with and without a reboot.)
2. Deleted all "normal.dot" files and allowed Office to recreate them.
3. Removed and reinstalled Office 97. (It works for a while but the problem
returns. I can't say that I relate the recurrence to a system crash.)
Additional data
1. I used to have Excel 97 (from Office 97) and all of Office XP Pro (except
Excel) installed. (I won't bore you but I prefer Excel 97). I had the same
problem with Excel 97 but not Word. I resolved this by removal and
reinstallation.
2. Because of other issues, I have subsequently removed both Office 97 and
Office XP and reinstalled only Office 97. Now I have the Word 97 problem.
Any ideas?
Thanks,
GKC