File Size Increases won't print to network printer

[Gladys]

I have a user who is trying to print a one page document - size is 172kb.

She is using publisher 2003.

It will print fine to her deskjet - but of course very slow. And we are able
to print in to a network black and white printer. Problem is when she prints
to the color network printer, a HP4550, the spooling increases the file size
to over 900+ mg. and never prints. I've tried this on two different network
printers. Same results.

I was able to have her send this to a user using publisher XP and she was
able to print it to the same network color printer, without any problems.

Any suggestions?

 

[Mary Sauer]

Do you have the latest driver for this printer? HP has a driver with a May, 2004
timestamp, maybe newer than yours.
http://www.hp.com/country/us/en/support.html

What network server are you using?
Print jobs do not appear in the print queue when you print a publication on Miramar
PC MacLAN network in Publisher 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;819582

How to troubleshoot problems that you may experience when you try to print to a local
printer by using Office programs in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;870622