graphics converter not working

[csklareski]

I am using Publisher 2000 to create a newsletter. It has been going well but
now that I'm ready to insert pictures from files, it won't work. I get the
message saying that Publisher can't convert this picture (it's either that it
doesn't recognize the format or there was an error installing the graphics
converter and to go to to Start > Control Panel > Add/Remove Programs >
Highlight the Publisher
program and choose "Change". When prompted, choose "Add Features". Then be
sure to select to run ALL from your computer so that everything is
installed. I've gone in and chosen to update all from Office 2000
Professional SR-1 and then just the graphics filters but nothing has worked.

I've done this repeatedly to no avail. I've reinstalled Office 2000
Professional SR-1 and even repaired it which didn't work either. I've tried
changing the properties of my .jpgs to open with a different program but that
didn't work and I've also gone to control panels, display, settings,
advanced, troubleshoot and changed it from full to half. Nothing has worked.

I am able to insert clip art by double clicking on the 'generic' clip art
that's in the template and choosing one that I'd prefer in that spot and it
works but what I really need are pictures from file.

In Publisher, I also tried getting the picture box, go to insert, object,
browse, and double click on a jpg icon but all that is inserted into
publisher is the icon. When I double click on the icon in publisher, my
picture actually opens in a separate window but not in the newsletter. Am I
getting any closer with that try?

My deadline is creeping ever closer and I'm starting to panic. Is there
another graphics converter that I should download or some other way to solve
this?

I prefer to use the Publisher templates but if I can't get this figured out
may have to switch to the Word templates because I can insert my jpgs into
those word templates. Thanks for your time.

 

[csklareski]

I just followed microsoft.com's instructions for inserting a picture into an
autoshape. Insert, picture, new drawing, choose your desired shape and drag
your mouse to desired shape then double click on the shape, colors and lines,
fill as picture, browse, find picture. Doing all this allows me to insert my
pictures (jpgs) so why can't I just do a straight insert, picture from file?
Why won't it recognize the format of my pictures? Help!

 

[Ed Bennett]

I've gone in and chosen to update all from
Office 2000 Professional SR-1 and then just the graphics filters but
nothing has worked.

a) Have you tried Help > Detect and Repair?
b) Have you installed SP3 for Office 2000 from http://office.microsoft.com?

 

[Mary Sauer]

Are you inserting from the Internet? You cache could be full, in Internet Explorer,
tools, Internet Options, delete files.
Publisher 2000 will balk if the image is at too high a resolution or very large.
Publisher 2000 does not support compression; using the autoshape fill, the picture is
resized to fit.
You receive a "Publisher cannot complete the operation" error message when you import
pictures in Publisher 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;218675

 

[csklareski]

Hi Mary. These pictures that I'm trying to insert are saved on my computer
from cameras. They've been emailed to me from other people to be used in the
newsletter. I am not trying to download pictures from the internet.

 

[Rob Giordano \(Crash Gordon®\)]

How big are the files?
What format are they in?
If you converted the format to something else...how did you do that?
Can you open the original images in your image editor?

 

[csklareski]

The files are on average 2.44 MB and are .jpegs. They were jpegs when they
were emailed to me, I haven't converted them into anything. I downloaded
them from my email (should I still empty my internet cache like Mary
suggested?) and saved them into my newsletter folder. I can open these
pictures in a program called Imaging.

My husband did download a service pack for Office 2000 but that didn't help
either. I still can't insert the pictures into a picture frame tool. I can
only use the pictures are fill in an autoshape which I would rather not do.
Help.

 

[csklareski]

I did try Help, Detect and Repair, as you suggested with no luck. My husband
downloaded a service pack for Office 2000 to no avail either. Any other
suggestions?

 

[John Inzer]

Does this issue exist with all .jpgs or just
the particular ones you copied from e-mail
messages?

If you open one of the offending images in
a graphics editor (MS Paint for example)
and go to...File / Save As / .jpg. Give the file
a new name and click save. Does the issue
still occur if you insert the smaller file in a
Pub2000 project?

What happens if you copy the image at the
following link to your hard drive and then
attempt to insert it into Pub2000...do you
encounter the same problem?
http://tinyurl.com/cttm8

Is it possible that the following articles
would offer something new:

(899726) Issues that you may experience when
you work with an .art file in an Office document
http://support.microsoft.com/?kbid=899726

(326675) "No Preview Available" and "File
Format Is Not Supported" Error Messages
Occur When You Try to View Graphic Files
http://support.microsoft.com/?kbid=326675

If the problem still persists, you are welcome
to send one of the images in question to the
following address and I'll try to insert it in a
Pub2000 project.

pianopartsAThotmailDOTcom

 

[Ed Bennett]

The files are on average 2.44 MB and are .jpegs.

A 2.4MB JPEG is a LARGE file.
Publisher 2000 decompresses all images on import to uncompressed BMPs, and
is unable to import any files larger than 16MB decompressed.

I would suggest using IrfanView to resize your images to a smaller size, or
if the resolution is important, splitting the image into multiple parts,
each below 16MB when saved as BMPs.