How to make it default to only showing my working hours?

[David Karr]

I'm using Outlook 2007 on WinXP.

When I do "New Appointment", it almost always shows all 24 hours,
instead of just my working hours.

I have my "Calendar work week" settings, showing my day goes from 8-5
M-F.

Each time I create an appointment, I set the "Show Only My Working
Hours" in the Options menu. I have to do this every single time I
create an appointment. It never stays.

I've searched for this symptom on the internet, and I've found several
other people who've reported the same problem. None of them appear to
have ever gotten a resolution for this. Other people have said that
they don't see this problem, and other people get it all the time.

 

[Diane Poremsky [MVP]]

Is this in the calendar grid or the scheduling assistant in the open
appointment form?

--
Diane Poremsky [MVP - Outlook]

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[David Karr]

Is this in the calendar grid or the scheduling assistant in the open
appointment form?

I clicked on "Calendar" in the left nav, which shows the calendar grid
for the week. I press "ctrl-n" to create a new appointment.

 

[Diane Poremsky [MVP]]

In the day and week views in the calendar, it shows only the working hours
(beginning with the start time) if the time scale is small (ie, 15 min) and
all hours won't fit. If you use a larger time scale (1 hour) and there is
room, all hours will show (starting with the evening hours, then morning
hours if you have enough room). If you use 1 hour and want to limit it to
only working hours, you need to make the window height smaller.

Here, with the 30 min scale, I see about 12 hours - the start time is at the
top and it runs into the evening. I can reduce the number of hours in the
view by adjusting the task pane at the bottom of the calendar.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

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mailto:[email protected]

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Poll: What version of Outlook do you use?
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[David Karr]

In the day and week views in the calendar, it shows only the working hours
(beginning with the start time) if the time scale is small (ie, 15 min) and
all hours won't fit. If you use a larger time scale (1 hour) and there is
room, all hours will show (starting with the evening hours, then morning
hours if you have enough room).  If you use 1 hour and want to limit itto
only working hours, you need to make the window height smaller.

Here, with the 30 min scale, I see about 12 hours - the start time is at the
top and it runs into the evening.  I can reduce the number of hours in the
view by adjusting the task pane at the bottom of the calendar.

I'm not talking about the hours displayed in the calendar grid itself,
I'm talking about the hours shown in the "Scheduling" area for a new
appointment.

While I'm viewing the grid, I click "New" for "New Appointment" and
then click on the "Scheduling" button. That shows a dialog with a wide
scrolling area covering the hours of today and the days after that
(and before). In each day, the hours go from 12-12 (24 hours).

If I then select the "Options" dropdown menu and select "Show Only My
Working Hours", the display refreshes and only shows my working hours
in the wide scrolling area. When I finish creating this appointment
(or abort it), and then try to create a new appointment, it displays
again with all 24 hours, instead of just my working hours.

This is the symptom I've noticed many other people have, although it
appears to be mixed. Some people have it, and some don't. Even at
the same site.

 

[Diane Poremsky [MVP]]

Ok, that's what I wanted to know.

It should stick - I don't know why it doesn't. I'd try renaming outcmd.dat
and clearing the forms cache - probably starting with forms cache first.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

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mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072

 

[David Karr]

Ok, that's what I wanted to know.

It should stick - I don't know why it doesn't. I'd try renaming outcmd.dat
and clearing the forms cache - probably starting with forms cache first.

Can you elaborate? Where is "outcmd.dat" (I'll start a disk search
now) and how do I clear the forms cache?

 

[David Karr]

Ok, that's what I wanted to know.

It should stick - I don't know why it doesn't. I'd try renaming outcmd.dat
and clearing the forms cache - probably starting with forms cache first.

I believe I figured out how to clear the forms cache. Is this
correct?: <http://www.outlook-tips.net/beginner/formscache.htm> . In
any case, this made no difference.

I found the "outcmd.dat" file. I'll try bringing down Outlook, moving
this file out of the way, and then restarting Outlook and testing
again.

 

[David Karr]

Ok, that's what I wanted to know.

It should stick - I don't know why it doesn't. I'd try renaming outcmd.dat
and clearing the forms cache - probably starting with forms cache first.

Neither of these worked. I figured out how to clear the forms cache,
but it had no effect. I found the "outcmd.dat" in the Outlook
"Application Data" directory. I renamed it (added ".save") and then
restarted Outlook. No difference. It created a new "outcmd.dat" file
when I restarted Outlook.

 

[Diane Poremsky [MVP]]

I don't know if cleanviews switch would work - but it will delete all custom
views so I don't like suggesting it unless I know for sure it will fix the
problem.

You could try a new profile (keep the old one so you can go back to it) but
if you use an exchange account, it may not help since you'll be using the
same mailbox.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072