insert picture does not work

  • Thread starter james buchanan johnston
  • Start date
J

james buchanan johnston

when i try to use insert picture in publisher and word, the programme crashes
 
E

Ed Bennett

james buchanan johnston <james buchanan
(e-mail address removed)> was very recently heard to utter:
when i try to use insert picture in publisher and word, the programme
crashes

Has this problem only started to occur recently?
 
C

ConnieBWright

Yes, just this past week. I was almost finished with my project and the next
day couldn't insert the final picture.
 
E

Ed Bennett

ConnieBWright said:
Yes, just this past week. I was almost finished with my project and
the next day couldn't insert the final picture.

(Canned response courtesy of Mary Sauer)

Problems in Windows Explorer or the Windows shell
after you install security update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix
(MS06-015)"
to download a registry fix.

Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.

Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/

If this doesn't help,
Do a detect and repair from the help menu.
 
J

james buchanan johnston

Ed Bennett said:
james buchanan johnston <james buchanan
(e-mail address removed)> was very recently heard to utter:

Has this problem only started to occur recently?
 
C

ConnieBWright

Item 383 shows "Disable User Tracking - Enable User Tracking" is that what
is wrong?
 
J

JoAnn Paules [MVP]

No, use "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)" and
download the simple registry fix. Note: You may need to temporarily disable
your antivirus program in order to safely run the scripted fix.
 
J

james buchanan johnston

ever since I downloaded service pack 3! James

Ed Bennett said:
james buchanan johnston <james buchanan
(e-mail address removed)> was very recently heard to utter:

Has this problem only started to occur recently?
 
J

james buchanan johnston

The HP link worked! Merci bien! James

Ed Bennett said:
(Canned response courtesy of Mary Sauer)

Problems in Windows Explorer or the Windows shell
after you install security update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix
(MS06-015)"
to download a registry fix.

Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.

Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/

If this doesn't help,
Do a detect and repair from the help menu.
 

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