Installation errors in Office

P

Patrick Julius

I have had errors occur repeatedly when I try to
a) reinstall Office,
b) Detect and Fix errors in Office,
c) update Office automatically or manually,
d) add or remove features from my Office installation.

I have had a few problems in Office itself (e.g. problems with custom
dictionaries), and because of this, I have been unable to repair them.

I am using a current version of Office 2003 Professional running a
completely updated Windows XP, on a Dell Inspiron 8600 machine, and I am very
frustrated that I cannot repair Office or keep it up-to-date.

Does anyone has any recommendations on how to get around these installation
problems?
 
P

Patrick Julius

Unfortunately, the error messages are extremely unhelpful.

For example, here is what occurred when I replicated the problem by
attempting a Detect and Fix operation:

The process begins normally; the first major step is "Gathering required
information..."
The progress bar fills up slowly, gets about halfway, and then I receive a
modal dialog box saying:
"Microsoft Office Professional Edition 2003 Setup failed."

I click OK, and both dialogs close, and the Detect and Fix is canceled.

Every once in awhile, I get the opportunity to send an error report to
Microsoft, but even this does not always happen.

I wish I could give more information, but I don't have information to give.
There is no "Details...." button or anything of that nature to help explain
the source of the error.

All I know is that it happens every single time I try to do anything with
Office setup, running locally or from the original installation CD.
 
P

Patrick Julius

Unfortunately, the error messages are extremely unhelpful.

For example, here is what occurred when I replicated the problem by
attempting a Detect and Fix operation:

The process begins normally; the first major step is "Gathering required
information..."
The progress bar fills up slowly, gets about halfway, and then I receive a
modal dialog box saying:
"Microsoft Office Professional Edition 2003 Setup failed."

I click OK, and both dialogs close, and the Detect and Fix is canceled.

Every once in awhile, I get the opportunity to send an error report to
Microsoft, but even this does not always happen.

I wish I could give more information, but I don't have information to give.
There is no "Details...." button or anything of that nature to help explain
the source of the error.

All I know is that it happens every single time I try to do anything with
Office setup, running locally or from the original installation CD.
 
P

Patrick Julius

Unfortunately, the error messages are extremely unhelpful.

For example, here is what occurred when I replicated the problem by
attempting a Detect and Fix operation:

The process begins normally; the first major step is "Gathering required
information..."
The progress bar fills up slowly, gets about halfway, and then I receive a
modal dialog box saying:
"Microsoft Office Professional Edition 2003 Setup failed."

I click OK, and both dialogs close, and the Detect and Fix is canceled.

Every once in awhile, I get the opportunity to send an error report to
Microsoft, but even this does not always happen.

I wish I could give more information, but I don't have information to give.
There is no "Details...." button or anything of that nature to help explain
the source of the error.

All I know is that it happens every single time I try to do anything with
Office setup, running locally or from the original installation CD.
 
P

Patrick Julius

Unfortunately, the error messages are extremely unhelpful.

For example, here is what occurred when I replicated the problem by
attempting a Detect and Fix operation:

The process begins normally; the first major step is "Gathering required
information..."
The progress bar fills up slowly, gets about halfway, and then I receive a
modal dialog box saying:
"Microsoft Office Professional Edition 2003 Setup failed."

I click OK, and both dialogs close, and the Detect and Fix is canceled.

Every once in awhile, I get the opportunity to send an error report to
Microsoft, but even this does not always happen.

I wish I could give more information, but I don't have information to give.
There is no "Details...." button or anything of that nature to help explain
the source of the error.

All I know is that it happens every single time I try to do anything with
Office setup, running locally or from the original installation CD.
 
P

Patrick Julius

Unfortunately, the error messages are extremely unhelpful.

For example, here is what occurred when I replicated the problem by
attempting a Detect and Fix operation:

The process begins normally; the first major step is "Gathering required
information..."
The progress bar fills up slowly, gets about halfway, and then I receive a
modal dialog box saying:
"Microsoft Office Professional Edition 2003 Setup failed."

I click OK, and both dialogs close, and the Detect and Fix is canceled.

Every once in awhile, I get the opportunity to send an error report to
Microsoft, but even this does not always happen.

I wish I could give more information, but I don't have information to give.
There is no "Details...." button or anything of that nature to help explain
the source of the error.

All I know is that it happens every single time I try to do anything with
Office setup, running locally or from the original installation CD.
 
P

Patrick Julius

Unfortunately, the error messages are extremely unhelpful.

For example, here is what occurred when I replicated the problem by
attempting a Detect and Fix operation:

The process begins normally; the first major step is "Gathering required
information..."
The progress bar fills up slowly, gets about halfway, and then I receive a
modal dialog box saying:
"Microsoft Office Professional Edition 2003 Setup failed."

I click OK, and both dialogs close, and the Detect and Fix is canceled.

Every once in awhile, I get the opportunity to send an error report to
Microsoft, but even this does not always happen.

I wish I could give more information, but I don't have information to give.
There is no "Details...." button or anything of that nature to help explain
the source of the error.

All I know is that it happens every single time I try to do anything with
Office setup, running locally or from the original installation CD.
 
P

Patrick Julius

Unfortunately, the error messages are extremely unhelpful.

For example, here is what occurred when I replicated the problem by
attempting a Detect and Fix operation:

The process begins normally; the first major step is "Gathering required
information..."
The progress bar fills up slowly, gets about halfway, and then I receive a
modal dialog box saying:
"Microsoft Office Professional Edition 2003 Setup failed."

I click OK, and both dialogs close, and the Detect and Fix is canceled.

Every once in awhile, I get the opportunity to send an error report to
Microsoft, but even this does not always happen.

I wish I could give more information, but I don't have information to give.
There is no "Details...." button or anything of that nature to help explain
the source of the error.

All I know is that it happens every single time I try to do anything with
Office setup, running locally or from the original installation CD.
 
P

Patrick Julius

Unfortunately, the error messages are extremely unhelpful.

For example, here is what occurred when I replicated the problem by
attempting a Detect and Fix operation:

The process begins normally; the first major step is "Gathering required
information..."
The progress bar fills up slowly, gets about halfway, and then I receive a
modal dialog box saying:
"Microsoft Office Professional Edition 2003 Setup failed."

I click OK, and both dialogs close, and the Detect and Fix is canceled.

Every once in awhile, I get the opportunity to send an error report to
Microsoft, but even this does not always happen.

I wish I could give more information, but I don't have information to give.
There is no "Details...." button or anything of that nature to help explain
the source of the error.

All I know is that it happens every single time I try to do anything with
Office setup, running locally or from the original installation CD.
 
P

Patrick Julius

Unfortunately, the error messages are extremely unhelpful.

For example, here is what occurred when I replicated the problem by
attempting a Detect and Fix operation:

The process begins normally; the first major step is "Gathering required
information..."
The progress bar fills up slowly, gets about halfway, and then I receive a
modal dialog box saying:
"Microsoft Office Professional Edition 2003 Setup failed."

I click OK, and both dialogs close, and the Detect and Fix is canceled.

Every once in awhile, I get the opportunity to send an error report to
Microsoft, but even this does not always happen.

I wish I could give more information, but I don't have information to give.
There is no "Details...." button or anything of that nature to help explain
the source of the error.

All I know is that it happens every single time I try to do anything with
Office setup, running locally or from the original installation CD.
 

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