Sharon:
In order to help you I need more information about your problem. What
version of Office do you have installed? Do you remember what updates you
were trying to install? What error message did you see?
Whenever a user has problems with Office the first thing I recommend is to
repair the installation, please go to the Help menu and select Detect and
Repair, this will ensure your Office apps are not damaged.
Gustavo Muñoz
Software Test Engineer
Microsoft
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