Lose of Resource Assignment on Task

[Amy U]

I have a PM who has a plan that keeps losing the resource assignments for
multiple work resources (both enterprise and generic) on tasks. Can you
explain why this may be happening?

 

[Dale Howard [MVP]]

Amy U --

No I certainly cannot explain this since I have never seen this behavior in
any version of Microsoft Project. Perhaps you could share with us exactly
what version of the software the PM is using, along with his/her current
level of Service Packs and Cumulative Updates. Let us know and we will try
to help.

 

[Dale Howard [MVP]]

Amy U --

I just noted in your previous question that your organization is using
Project Server. Now I can tell you why I believe the resources are
disappearing. If the resource assigned to a completed task deletes the task
on his/her My Tasks page in PWA, and then the PM unwittingly APPROVES the
Delete Assignment Request, Project Server 2007 will REMOVE the resource from
the assigned task in the Microsoft Project file. If this is actually the
case, then your team members and your PM are screwing up the process. I do
not recommend that team members ever delete tasks on their My Tasks page in
PWA, nor do I recommend that PMs ever approve Delete Assignments Requests.

Why don't you ask the PM in question if my description is what he/she and
his/her team members have been doing in this project? Let us know what you
find you.

 

[Amy U]

Dale,

I had checked with the PM based upon your email and here is the response:

"The project has not started and no actuals have been posted to any tasks so
I do not believe this is the root cause."

 

[Amy U]

One other thought that I wanted to mention is that I know that this PM uses
Assign Resources vs. Build Team a lot in his plans. Could this be a factor?

Amy

 

[Dale Howard [MVP]]

Amy --

I doubt that would be the cause, but I would recommend he try using the
Build Team dialog to create his project team and see if this resolves the
problem. Beyond this, I'm fresh out of ideas. Hope this helps.