Lost Groove Account (Profile)

T

Tu

From time to time when I log into my local system, groove will prompt me to
create a new account or use an exisiting. I have seen this happen when the
local system logs me in with a different profile. I also have seen this when
software is installed and system is rebooted

If I choose to login to groove using an exisiting account all my workspaces
are not active on current computer and I have to download workspace from
another user.

If I navigate to my original profile I see all my groove folders/data but
groove doesn't see it. Is there any way to point groove to the necessary
files after it "thinks it doesn't exist on local computer"?
 
M

Mason

Hi,

Groove save workspace data in user profile directory. If you change your
user profile, Groove can't recognize old workspace data.

However, you can archive workspace before use new account profile. After
doing that, restore you workspace.
 

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