Mac OS 10.4.5: Can ANYBODY help me hotsync????

[cprovancher]

I recently upgraded my Mac OS from 10.4.4 to 10.4.5, and now I cannot
hotsync with my Palm Tungsten E. I uninstalled and reinstalled the
latest Palm Desktop software, and then I reinstalled the Microsoft
Entourage Conduit. However, when I hotsync, I get an errror message in
the HotSync log telling me:

"Before you can synchronize with the applications on this handheld
device, you must enable synchronization in the Entourage Conduit
Settings dialog box. For the latest information on compatibility issues
and solutions, visit the Office 2004 Web Site synchronization failed"

This is odd, because synchronization is "enabled" in the Entourage
Conduit Settings dialog box.

Surely somebody else must have this problem as well? What do I do? I
haven't been able to hotsync in two weeks.

Thanks,
Chuck

 

[Corentin Cras-Méneur]

This is odd, because synchronization is "enabled" in the Entourage
Conduit Settings dialog box.

Did you try doulbe click ing the conduit to check the settings there ??
Maybe the conduit is active, but there is nothing set to sync in the
settings.

Corentin

 

[cprovancher]

Can you clarify what file I should be double-clicking? The Entourage
Conduit itself doesn't list anything to sync.

 

[Corentin Cras-Méneur]

Can you clarify what file I should be double-clicking? The Entourage
Conduit itself doesn't list anything to sync.

Well I don;t use HotSync myself, I use the Missing Sync instead (though
mostly everything is similar as far as settings go).

In HotSync, you can manage your conduits. If you access the settings for
the ENtourage conduit (something like command-j to see the conduits and
you can then access the settings for the ENtourage conduit).

Once you're in the settings, you can set whether you want to syn the
address book, calendar... and even chose what categories, etc. That's
what you should check,

Corentin

 

[Remo Del Bello]

Can you clarify what file I should be double-clicking? The Entourage
Conduit itself doesn't list anything to sync.

Open Palm Desktop and select "Conduit Settings" from the "HotSync" menu.
Next double-click the Entourage conduit and look at the checkbox at the
bottom of the window.

-Remo Del Bello