If you don't see the Business Tools menu, BCM probably failed to load when
Outlook started. Run Regedit and go to the
HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eC
RM.OutlookAddin.Connect.1 key. If the value for LoadBehavior is something
other than 3, make a backup of the registry, edit LoadBehavior to set it to
3, then restart Outlook.
More BCM answers at
http://www.slipstick.com/bcm/bcmfaq.aspx
More discussions in the microsoft.public.outlook.bcm newsgroup
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
Lauren said:
My "Business Tools" has disappeared from my menu bar. I have tried going
to 'tools' then 'customize' but there is nothing there. ANY sort of help
would be great!
