My Task Web Part Failing to Reset

J

J Ferguson

I have a client using Project Web Access to update task assignments. When
selecting the "My Task" link the web part errors and he is redirected to the
option to reset the web part. Unfortunately the reset option fails even
though he has access to perform the reset. Oddly enough the "My Work" option
will allow for him to successfully display task assignments.

Is there some way to resolve why the "My Task" option is failing beyond the
reset web part option?

Product Version
Version Project Server 2007 SP1
MS Project Professional 2007 Version:(12.0.6211.1000) SP1 MSO (12.0.6213.1000)
Operating System Windows Server 2003 SR2 (Project Server)
Operating System Windows XP SP2 (Client System)
Internet Explorer Version 6.0.3790.3959
 
G

Gary L. Chefetz

J

J Ferguson

Mr. Chefetz,

Prior to installing the HotFix KB950816, I attempted to use the SQL
statement provide in your reply:

USE PROJECTSERVER_PUBLISHED_Aero
SELECT MSP_PROJECTS.PROJ_NAME, MSP_ASSIGNMENTS_SAVED.TASK_NAME,
MSP_RESOURCES.RES_NAME, MSP_ASSIGNMENTS_SAVED.ASSN_UID,
MSP_ASSIGNMENTS_SAVED.PROJ_UID,
MSP_ASSIGNMENTS_SAVED.TASK_UID, MSP_ASSIGNMENTS_SAVED.RES_UID
FROM MSP_ASSIGNMENTS_SAVED INNER JOIN
MSP_PROJECTS ON MSP_ASSIGNMENTS_SAVED.PROJ_UID =
MSP_PROJECTS.PROJ_UID INNER JOIN
MSP_RESOURCES ON MSP_ASSIGNMENTS_SAVED.RES_UID =
MSP_RESOURCES.RES_UID
WHERE (NOT EXISTS
(SELECT TASK_UID FROM MSP_TASKS_SAVED WHERE (TASK_UID =
MSP_ASSIGNMENTS_SAVED.TASK_UID)))

The query ran successfully but returned no records, could this be some other
issue?

Thank you in advance of your reply.
J Ferguson
 
J

J Ferguson

Mr. Chefetz,

It does not appear that the shortdate is the cause of this issue either.
This is a situation where one person out of approx. 70 PWA users is having
this problem. I have verified with the Scheduled that the project
assignmentws have not been changed or modified as noted in the URL Link as
well.

Any thoughts?

Thank you again,
J Ferguson
 
J

J Ferguson

Mr. Chefeta,

It shoudl be further noted that even though the "My Work" view will present
the Web Part that "My Task" will not, the "My Work" option will not allow for
status / task updates to be submitted. After recalculating requested chages
successfully for this person once Submit is selected the error "Your changes
cannot be saved because of errors. Correct the errors in the grid above, and
save your work again."

Thank you again sir,
J Ferguson
 
G

Gary L. Chefetz

It's either some thing to do with the data in the grid being invalid, or
there's a browser add-in affecting the function of the page. You might try
unpublishing and then republishing the task assignments for the person,
which should clear things up if it's the former or use your powers of
investigation to rule out the latter.

--
----------
Gary L. Chefetz, MVP
MSProjectExperts
Project Server Consulting: http://www.msprojectexperts.com
Project Server Training: http://www.projectservertraining.com
Project Server FAQS: http://www.projectserverexperts.com
Project Server Help Blog: http://www.projectserverhelp.com
 
J

J Ferguson

Mr. Chefetz,

I will inform the scheduler to try to unpublish and republish the tasks for
this person and let you know it that clears the problem. Note that this is a
Master Child project plan and will take some time for the activity to be
completed.

Thank you,
J Ferguson
 

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