normal open as an add-in program

[Jenny]

Every time I open Word and/or Outlook (office XP) I get a message that says
"The global template, NORMAL.DOT, is already open as an add-in program." How
do I shut that off?

Also every time I close the same, I get prompted to save two of the
templates that I use on a regular basis, even if I do not make changes to
them. I would like to shut that off too.

I know that in the tools, options menu you can turn on or off the option of
"prompt to save normal template." That option is off.

Please help me solve this annoying problem.

 

[Jean-Guy Marcil]

Jenny was telling us:
Jenny nous racontait que :

Every time I open Word and/or Outlook (office XP) I get a message
that says "The global template, NORMAL.DOT, is already open as an
add-in program." How do I shut that off?

Also every time I close the same, I get prompted to save two of the
templates that I use on a regular basis, even if I do not make
changes to them. I would like to shut that off too.

I know that in the tools, options menu you can turn on or off the
option of "prompt to save normal template." That option is off.

I think someone/something has changed your default file locations (Tools >
Options > File Locations Tab).

This message usually happens if your User Templates and Startup locations
are the same. They should not be the same.

User Templates should point to the folder that contains your personal
templates. Word always automatically creates a Normal.dot file in that
folder if it is missing.

When Word starts, it loads all the templates in the Startup folder
If both location are pointing to the same place, Word also loads Normal.dot
when it starts. Then, when it is about to load its regular "Document1"
document, which is based on Normal.dot, Word realizes that the Normal.dot
template is already loaded and it warns you.
Normally, the Startup folder points to the folder that contains your Add-ins
and personal global templates (for Autotexts, Macros, Toolbar
customizations, etc.)
If you do not have any of them, then normally this folder is, I think:
<ROOT>:\Documents and Settings\<UserName>\Application
Data\Microsoft\Word\STARTUP

--
Salut!
_______________________________________
Jean-Guy Marcil - Word MVP
(e-mail address removed)
Word MVP site: http://www.word.mvps.org