Not receiving my inbox in outlook

[Navneet Turaskar]

I have Outlook2007 with outlook connector but I am able to send the messages
but outlook is unable to download my hotmail mailbox give me the reply with
solution

 

[Roady [MVP]]

What happens when you try?
Do you get an error returned?
What does the log file of the connector tell you about the connection?

 

[Navneet Turaskar]

No, its not showing me any error message or anything as I am able to send the
messages, it means I am properly connected to the internet,
I am not a hotmail paid account user, its a free hotmail account, kindly
revert me back with the same

 

[MoonMaiden]

Maybe you could help me with a similar problem? I contacted Microsoft
through Hotmail support this morning and they referred me to Outlook
Connector support, but I can't get past product ID Where in the heck
would you find a product ID for the Outlook Connector?

Anyways, I have Windows Live Hotmail and Outlook 2007. I started using the
Outlook Connector a week or so ago and it's been great. This week it hasn't
been syncing at all though. It's not a huge problem since I can still use my
email online, but it's aggravating not to be able to use Hotmail with Outlook


I saw your earlier reply to a similar problem. I removed my antivirus
plugin from Outlook and changed the offline settings for checking mail.

My log says:

"Outlook Connector Version 12.0.4518.1068

Account: <snip>@hotmail.com

Signed in successfully at 1/30/2008 10:09:46 AM


Mail: Last successfully refreshed at 10:09 AM.

Calendar: Error at 10:09 AM.

Contacts: Last successfully refreshed at 10:09 AM.


Errors :

Time: 1/30/2008 10:09:47 AM
Error in Calendar
Outlook Connector is available only to subscribers.


Time: 1/30/2008 10:09:49 AM
Error in Mail
There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 5102. Server. Xfs request 'SyncBinary' failed. Response code:
'InternalServerError', server response: '999 0'."

TIA for your help!

 

[Tom [Pepper] Willett]

: Maybe you could help me with a similar problem? I contacted Microsoft
: through Hotmail support this morning and they referred me to Outlook
: Connector support, but I can't get past product ID Where in the heck
: would you find a product ID for the Outlook Connector?


In Outlook Connector: Help | About and the product ID should be there.

 

[MoonMaiden]

I kept reading posts and found a solution I didn't mention earlier that
I'd repaired, removed, and reinstalled Outlook Connector.

I didn't, however, didn't the email account entry. I read that someone did
and that fixed their problem. This time I repaired, removed, and reinstalled
Outlook Connector and removed the email account.

It looks like it's working now My Hotmail account in Outlook is current!

Seems like a lot of trouble to go through if it happens again though

 

[MoonMaiden]

I kept reading posts and found a solution I didn't mention earlier that
I'd repaired, removed, and reinstalled Outlook Connector.

I didn't, however, didn't the email account entry. I read that someone did
and that fixed their problem. This time I repaired, removed, and reinstalled
Outlook Connector and removed the email account.

It looks like it's working now My Hotmail account in Outlook is current!

Seems like a lot of trouble to go through if it happens again though

 

[MoonMaiden]

Guess that "fix" didn't continue to work after all All looked fine at
first and I got an initial sync. Now the server status is in a perpetual
"connecting" mode and I can't even get a log, plus the log was removed from
my toolbar.

Oh well, guess I'll keeping checking email on the Web. It's just aggravating.

Sending Hotmail from Outlook has never been a problem, but I haven't tried
since this last snafu.

 

[Roady [MVP]]

Did you try it with a new mail profile as well?
See http://www.howto-outlook.com/faq/newprofile.htm

 

[Navneet Turaskar]

Yes, I tried that, but its not working too, I am still in trouble with this
reply me with the same

 

[Hazman]

I got same issue with outlook 2003. i tried exact same off re-adding account
and it works initially. I also did uninstall the antivirus integrated to
outlok.

the error message in the log file is as follows:

There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 4402. Client. Client FolderId 7e936776-ed4e-11dc-ab7d-001a6b2444ad is
not found in the request.

can you help?

 

[Milly Staples [MVP - Outlook]]

What happened when you logged into your web mail?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Hazman asked:

| I got same issue with outlook 2003. i tried exact same off re-adding
| account and it works initially. I also did uninstall the antivirus
| integrated to outlok.
|
| the error message in the log file is as follows:
|
| There is an error synchronizing your mail account. Please verify your
| account has been configured correctly by first accessing your mail on
| the web. Error: 4402. Client. Client FolderId
| 7e936776-ed4e-11dc-ab7d-001a6b2444ad is not found in the request.
|
| can you help?
|
| "Roady [MVP]" wrote:
|
|| Did you try it with a new mail profile as well?
|| See http://www.howto-outlook.com/faq/newprofile.htm
||
|| --
|| Robert Sparnaaij [MVP-Outlook]
|| Coauthor, Configuring Microsoft Outlook 2003
|| http://www.howto-outlook.com/
|| Outlook FAQ, HowTo, Downloads, Add-Ins and more
||
|| http://www.msoutlook.info/
|| Real World Questions, Real World Answers
||
|| -----
||
|| ||| Guess that "fix" didn't continue to work after all All looked
||| fine at first and I got an initial sync. Now the server status is
||| in a perpetual "connecting" mode and I can't even get a log, plus
||| the log was removed from
||| my toolbar.
|||
||| Oh well, guess I'll keeping checking email on the Web. It's just
||| aggravating.
|||
||| Sending Hotmail from Outlook has never been a problem, but I
||| haven't tried since this last snafu.
|||
||| "MoonMaiden" wrote:
|||
|||| I kept reading posts and found a solution I didn't mention
|||| earlier that
|||| I'd repaired, removed, and reinstalled Outlook Connector.
||||
|||| I didn't, however, didn't the email account entry. I read that
|||| someone did
|||| and that fixed their problem. This time I repaired, removed, and
|||| reinstalled
|||| Outlook Connector and removed the email account.
||||
|||| It looks like it's working now My Hotmail account in Outlook is
|||| current!
||||
|||| Seems like a lot of trouble to go through if it happens again
|||| though
||||
||||
|||| "MoonMaiden" wrote:
||||
||||| Maybe you could help me with a similar problem? I contacted
||||| Microsoft through Hotmail support this morning and they referred
||||| me to Outlook Connector support, but I can't get past product ID
||||| Where in the heck
||||| would you find a product ID for the Outlook Connector?
|||||
||||| Anyways, I have Windows Live Hotmail and Outlook 2007. I started
||||| using the
||||| Outlook Connector a week or so ago and it's been great. This
||||| week it hasn't
||||| been syncing at all though. It's not a huge problem since I can
||||| still use my
||||| email online, but it's aggravating not to be able to use Hotmail
||||| with Outlook
|||||
|||||
||||| I saw your earlier reply to a similar problem. I removed my
||||| antivirus plugin from Outlook and changed the offline settings
||||| for checking mail.
|||||
||||| My log says:
|||||
||||| "Outlook Connector Version 12.0.4518.1068
|||||
||||| Account: <snip>@hotmail.com
|||||
||||| Signed in successfully at 1/30/2008 10:09:46 AM
|||||
|||||
||||| Mail: Last successfully refreshed at 10:09 AM.
|||||
||||| Calendar: Error at 10:09 AM.
|||||
||||| Contacts: Last successfully refreshed at 10:09 AM.
|||||
|||||
||||| Errors :
|||||
||||| Time: 1/30/2008 10:09:47 AM
||||| Error in Calendar
||||| Outlook Connector is available only to subscribers.
|||||
|||||
||||| Time: 1/30/2008 10:09:49 AM
||||| Error in Mail
||||| There is an error synchronizing your mail account. Please verify
||||| your account has been configured correctly by first accessing
||||| your mail on the web.
||||| Error: 5102. Server. Xfs request 'SyncBinary' failed. Response
||||| code: 'InternalServerError', server response: '999 0'."
|||||
||||| TIA for your help!
|||||
|||||
||||| "Roady [MVP]" wrote:
|||||
|||||| What happens when you try?
|||||| Do you get an error returned?
|||||| What does the log file of the connector tell you about the
|||||| connection?
||||||
|||||| --
|||||| Robert Sparnaaij [MVP-Outlook]
|||||| Coauthor, Configuring Microsoft Outlook 2003
|||||| http://www.howto-outlook.com/
|||||| Outlook FAQ, HowTo, Downloads, Add-Ins and more
||||||
|||||| http://www.msoutlook.info/
|||||| Real World Questions, Real World Answers
||||||
|||||| -----
||||||
|||||| "Navneet Turaskar" <Navneet (e-mail address removed)>
|||||| wrote in
|||||| message
||||||
||||||| I have Outlook2007 with outlook connector but I am able to send
||||||| the messages
||||||| but outlook is unable to download my hotmail mailbox give me the
||||||| reply
||||||| with
||||||| solution

 

[Junto]

I'm having a similar problem in that the hotmail is not syncing with Outlook
2003. Specifically, I get the following message in the Connector (v
12.0.4518.1068) log:

"Error in Mail
There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 5102. Server. Xfs request 'SyncBinary' failed. Response code:
'InternalServerError', server response: '999 0'. "

I am able to get to my mail on my (e-mail address removed) account on the web, but
it does not transfer to Outlook.

The message suggests to me that the problem in on the server and I should
not have to change any settings, etc. Problem started some time yesterday,
or early this morning (5-June).

I'd appreciate any suggestions.

Thanks.
Rick

 

[Carroll_7100]

I am getting the same error message.

My Outlook Inbox is not synching with my Windows Live Hotmail web account,
although everything else is synching OK (contacts, tasks, sent mail, etc.).
I think this has problem may have something to do with working on my Inbox
while not online.

Have you solved your problem? How? Thanks.

 

[Toolwoman]

I am receiving my inbox but can't send since I downloaded the connector. The
error message says timed out. We haven't found any specific info for that
problem.

 

[Larry]

I'm using Outlook connector on two e-mail accounts in Outlook 2003 (MSN &
Live). My MSN account is syncing fine with Outlook Connector however my Live
account is not. I'm only able to send e-mails from the Live account through
Outlook 2003 and unable to receive any using the program.

This happened to me about 6 weeks ago with the same account but somehow
fixed itself... Any advice?

 

[Patrick H]

THis is the answer which cured my problems.
Create a new email profile in Outlook following the instructions as below, a
hey presto, it all works!!