Office 2000 SP3 not registering as updated

[SML]

I installed SP3 and it is still being listed as required by Office Updates -
anyone know why and how I can get past this?

 

[ozegirl]

I had the same thing happen to me. See the second post of the following thread:

http://www.microsoft.com/communitie...59be&mid=6d1d698b-4f09-4993-96e4-71f8f9f1c799

In my case, I previously had Access installed but removed it using
Add/Remove components prior to getting the update to install. I have found it
to be the case with 2 computers now that files in Access get in the way of
this update installation.
I'm thinking that perhaps there is still some reference to Access left
behind, as not only does the sp3 update come up as being required but a
further update for Access which can only be applied AFTER the sp3 update also
comes up, but is greyed out as I have to apply the sp3 update first. This,
despite the fact that I presumably REMOVED Access from this computer.

So perhaps if you have some components of Office which are not fully
installed and therefore have not been updated by the sp3 update, the update
shows that it is still needed?? Also could possibly be the case if you have
some components set to run off the CD or network or on first use - perhaps if
they were not on the hard drive and couldn't be updated the sp3 update
remains as "needed" until all components have been updated? Just my guess.
Maybe someone can tell us both.

My word and excel programs successfully updated.

Interestingly, with the other computer, I eventually got the sp3 update to
install for word, excel AND Access - and with this computer, I no longer get
the requirement to update sp3 - just the updates which follow it.

See the following thread for details:


http://www.microsoft.com/communitie...5cbd&mid=c81fc6f4-d42d-4147-82c6-d2d6cbe482ef

As long as your programs such as Word, Excel, etc show that they are the sp3
version, you should be OK. Of course this doesn't help you download the
post-sp3 updates. But I got around this by going to the "More info" link and
downloading them manually rather than by the auto-update site.

Hope this helps.

 

[SML]

This may be the case for me - I have several versions of Access installed
(97, 2000, XP, 2003) but not Word2000 or Excel2000. I will look at your
suggestion of looking for "More info" to download other updates manually.
Thanks.

 

[ozegirl]

Here is what is says about Access on the info page for the Office 2000 sp3
download (Mind you it's way at the bottom of the page where you are really
likely to see it):

Office 2000 SP3 and Microsoft Access

"If you are a Microsoft Access 2000 user, please follow these steps before
installing Office 2000 SP3:
You may want to print this page to use as a reference when you are offline.
Download the o2ksp3.exe file from the Microsoft Office Tools on the Web site
by clicking the Download button above and saving the file to your hard disk.
Locate the three acwz*.mde files on your hard disk. The English version of
Office 2000 installs these files in C:\Program Files\Microsoft
Office\Office\1033 by default. The files are: acwztool.mde, acwzmain.mde, and
acwzlib.mde.
Rename the three files from step 3 acwz*.mde files to acwz*.old in the same
location. You can do this by right-clicking each file, selecting Rename, and
typing the new file name. Or, in the command line, you can type: ren
acwz*.mde acwz*.old.
Double-click the o2kSP3.exe program file on your hard disk to start the
setup program.
Follow the instructions on the screen to complete the installation. "

I did that but I only had 2 of the 3 files listed. After the installation,
every time I opened Access, it started reinstalling for Access again, found a
file missing, I chose "Ignore" from the list, and, with CD in the drive, it
continued on and Access would open. I then went back into the folder
mentioned above and found that I now had the 3 files referred to, but only 2
had the "mde" extension, the third one was still with the "old" extension -
so I experimented and changed the "old" back to "mde" and now Access opens
first go without trying to reinstall.

If you need to do the other updates manually, choose "show description" from
the updates page, and then you will see another link "more info"...from there
you go to a download page.